Security Officer - Dispatcher

University of Miami Miller School of Medicine; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

The University of Miami Miller School of Medicine seeks a full-time Security Officer - Dispatcher to ensure safety on the UHealth Campus. Responsibilities include monitoring calls, dispatching officers, and engaging in crime prevention. Candidates should have a high school diploma, relevant experience, and strong communication skills. Competitive salaries and benefits are offered.

Benefits

Medical benefits

Dental benefits

Tuition remission

Qualifications

• Minimum 5 years of relevant experience required.
• Ability to operate a motor vehicle and valid Florida driver's license needed.
• Strong verbal and written communication skills in English.

Responsibilities

• Monitor incoming calls and dispatch officers to emergencies.
• Engage in loss and crime prevention activities.
• Complete reports and maintain daily shift logs.

Skills

Attention to detail

Customer service

Communication

Multitasking

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

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Current Employees

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The department of Public Safety has an exciting opportunity for a Full Time Security Officer, Dispatcher to work at the UHealth Campus. The Security Officer- Dispatcher provides a safe and secure environment for students, staff, customers, visitors, and persons conducting business in an assigned facility by continually looking for situations that could interrupt the normal business flow and taking immediate steps to eliminate the risk. Additionally, engages in loss and crime prevention activities to protect University assets.

• Monitoring incoming calls from all campus buildings.
• Dispatching officers to different types of calls and emergencies.
• Monitoring security breaches, perimeter breaches, and temperature alarms from all medical campus and satellite buildings.
• Assisting with emergency calls for assistance and disasters.
• Providing excellent customer service to patients, visitors, and staff.
• Using verbal intervention techniques and de-escalation when necessary.
• Assisting with emergency notifications to Miami Fire Rescue, PD-1 Officer, or Miami Police Department.
• Completing reports and incident documentation as necessary.
• Working independently with minimal supervision.
• Maintaining daily shift logs.
• Communicating effectively with Shift Supervisor, Lead Officer, and FTO Officers.
• Responding to building alarm signals and protecting parked vehicles.
• Monitoring electrical and utility system malfunctions.
• Detecting and reporting campus safety issues.
• Taking remedial steps and notifying management of abnormal conditions.
• Monitoring unauthorized individuals and escorting them or calling police.
• Adhering to policies and safeguarding assets.
  
  

This list is not exhaustive and may include other duties as necessary.

Minimum Qualifications

• High School diploma or equivalent
• Minimum 5 years of relevant experience
• Ability to operate a motor vehicle
• Valid Florida driver's license

Knowledge, Skills, and Attitudes

• Attention to detail in completing assignments
• Punctuality, dependability, ability to remain calm under stress, and multitasking skills
• Excellent customer service skills
• Strong verbal and written communication skills in English
• Ability to analyze, organize, and prioritize work under pressure
• Discretion in handling confidential information
• Availability to work evenings, nights, and weekends
• Commitment to university values
• Ability to work independently and collaboratively
• Proficiency in Microsoft Office

Relevant education, certifications, and work experience may be considered.

The University offers competitive salaries and benefits including medical, dental, tuition remission, and more.

UHealth provides leading-edge patient care, research, and education, serving South Florida, Latin America, and the Caribbean. Our physicians cover over 100 specialties, serving over one million patients annually, with a reputation for excellence in teaching, research, and patient care.

The University of Miami is an Equal Opportunity Employer, encouraging females, minorities, protected veterans, and individuals with disabilities to apply.

Job Status: Full-time

Employee Type: Staff

Pay Grade: H7

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting