Dispatcher (Not a Remote Position)

Lensa; Campbell (CA); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in the plumbing and HVAC industry is seeking a highly motivated dispatcher to manage scheduling and dispatching tasks. This full-time role requires excellent communication skills, attention to detail, and the ability to work as part of a team. Join a dynamic environment where your contributions are valued and customer satisfaction is a priority.

Qualifications

• HVAC or Plumbing dispatch experience preferred.
• Able to work with minimal supervision.
• Strong interaction skills and a friendly demeanor.

Responsibilities

• Dispatching installers to jobs.
• Scheduling emergency calls and multi-day installs.
• Communicate job information effectively to technicians.

Skills

Customer service

Communication

Team player

Attention to detail

Multitasking

Tools

Various software applications

Job description

1 day ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Bellows Plumbing, Heating, Cooling & Electrical, is seeking professionals. Apply via Lensa today!

Bellows Plumbing, Heating, Cooling and Electrical is actively searching for a highly motivated, confident dispatcher.

Must be able to utilize creative thinking, strategic planning skills, and teamwork to ensure all customers are taken care of. The ideal candidate will be able to enthusiastically rise to a challenge and coordinate a complex schedule that is very dynamic and always subject to change. We're looking for someone who can think outside the box, make quick decisions, and work as part of a team to provide the best customer service possible.

Hours: Full time, 40+ hours per week. Monday through Friday, approximately 7:45AM to 4:45PM each day.

Primary Responsibilities

• Dispatching installers to jobs
• Scheduling emergency calls and multi-day installs

Additional Responsibilities

• Schedule jobs based on customer issue, tech specialty, and geographic efficiency
• Make outbound calls to customers to schedule appointments and installs
• Communicate job information effectively to technicians and installers

Qualifications

• HVAC or Plumbing dispatch experience preferred
• Customer service experience preferred
• Able to work with minimal supervision
• Strong team player with good interaction skills
• Excellent communication skills and a friendly demeanor
• Strong attention to detail and multitasking ability
• Proficient with computers and various software applications
• Quick learner of new technology and software

We care about our customers and our team. Join a company that respects individual talents and abilities! Visit us at www.bellowsservice.com.

Bellows Plumbing, Heating, Cooling & Electrical is an equal opportunity employer, welcoming applicants regardless of age, race, gender, disability, and other protected statuses.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: IT Services and IT Consulting

Referrals can double your chances of interviewing at Lensa.

Other Opportunities

• Sign in to set job alerts for “Dispatcher” roles.

San Francisco Bay Area, $44.00-$47.00, 5 hours ago

Additional Position

Product Manager, Full Time, Mountain View, CA (Remote considered)

We’re unlocking community knowledge in a new way, with AI-assisted insights.