Security Officer Customer Assistance

Allied Universal; St. Louis (MO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Customer Assistance in Saint Louis, MO. You will serve residents and visitors, patrol residential areas, and maintain a welcoming environment while upholding site policies.

The role involves responding to incidents, reporting findings, and providing outstanding customer service. Competitive hourly pay and a path for career growth are offered.

Qualifications

• State, county or city-issued security license is preferred.
• Comfortable use of a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check required by law; licensing rules may apply.

Responsibilities

• Provide customer service to residents, visitors, and staff per site procedures.
• Respond to incidents and concerns calmly and professionally.
• Conduct regular unarmed patrols of residential areas and entry points.
• Monitor access, greet visitors, report suspicious activity and policy violations.
• Complete daily activity reports and shift communications as required.

Skills

Customer service

Communication

Problem solving

Attention to detail

Computer literacy

Education

High School Diploma or equivalent

Tools

None

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Assistance in Saint Louis, MO, you will serve and safeguard clients in a range of industries such as Residential, and more. As an Unarmed Patrol Officer at a residential location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and provide outstanding customer service to residents and visitors. You will communicate professionally, respond to security-related concerns, and support a welcoming environment. Join Allied Universal, where caring culture, teamwork, integrity, reliability, agility, and innovation put people first.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to residents, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a residential location.
• Respond to incidents, resident concerns, and critical situations in a calm, professional, problem-solving manner, following established site procedures.
• Conduct regular and random unarmed patrols of residential common areas, entry points, parking areas, and perimeter to help to deter unauthorized activity and identify potential security-related concerns.
• Monitor access to the property, greet and direct visitors as appropriate, and report suspicious activity, maintenance concerns, and policy violations to site management and/or Allied Universal supervision.
• Complete accurate daily activity reports, incident documentation, and shift communications in accordance with site requirements.

Minimum Requirements:

• A state, county, or city-issued security-related license is preferred.
• Comfortable use of a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.