Security Officer Customer Assistance

Allied Universal

Spartanburg (SC)

On-site

USD 20,000 - 28,000

Part time

4 days ago
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Benefits offered by this job

Health insurance
401k plan
Flexible schedules
Paid training
Employee discounts

Job summary

Allied Universal is seeking a Security Officer Customer Assistance in Spartanburg, SC. This part-time role involves patrolling, customer service, and access control to support technology-focused facilities.

The position emphasizes a people-first approach, reliability, and teamwork, with benefits including insurance and ongoing training opportunities.

Qualifications

  • Customer service experience is preferred.
  • CPR and First Aid certification is preferred.
  • Comfort using a computer or tablet is preferred.
  • Loss prevention experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
  • Possess a high school diploma or equivalent.
  • Background checks and drug screening required by law.
  • Licensing requirements may be required prior to employment; a valid driver’s license for driving positions only.

Responsibilities

  • Provide customer service to clients by carrying out security-related procedures, site-specific policies, and emergency response activities.
  • Respond to incidents and critical situations in a calm, problem-solving manner, communicating observations to appropriate site contacts and emergency responders.
  • Conduct regular and random patrols of technology-focused facilities, including building interiors, access points, loading areas, parking areas, and perimeter locations.
  • Monitor access activity and follow site procedures for visitors, deliveries, contractors, and personnel.
  • Document incidents, observations, and patrol activity in accordance with site-specific reporting requirements.

Skills

Customer service
CPR certification
First Aid
Computer/tablet literacy
Loss prevention
Age requirement 18+ / 21+

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Assistance in Spartanburg, SC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Security Officer supporting a dynamic technology, media, and telecommunications location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and provide outstanding customer service and communication. You will help create a welcoming environment for employees and visitors while supporting security-related operations with integrity, reliability, teamwork, and a people-first approach.

Position Type: Part Time

Pay Rate: $17.51 / Hour

Job Schedule:

DayTimeSat02:00 PM - 10:00 PMSun02:00 PM - 10:00 PM

What You'll Do:

  • Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
  • Respond to incidents and critical situations in a calm, problem-solving manner, communicating observations to appropriate site contacts and/or emergency responders.
  • Conduct regular and random patrols of technology-focused facilities, including building interiors, access points, loading areas, parking areas, and perimeter locations.
  • Monitor access activity and follow site procedures for visitors, deliveries, contractors, and personnel.
  • Document incidents, observations, and patrol activity in accordance with site-specific reporting requirements.

Minimum Requirements:

  • At this site, there are limited on-site facilities such as portable toilets and rustic guard shacks.
  • Customer service experience is preferred.
  • CPR and First Aid certification is preferred.
  • Comfort using a computer or tablet is preferred.
  • Loss prevention experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
BENEFITS:
  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

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