Security Officer - Customer Access

Allied Universal; Gilbert (AZ); On-site; USD 28,000 - 33,000; Part time

Job summary

Allied Universal is seeking a part-time Security Officer - Customer Access in Gilbert, AZ. You will provide guest and employee security, patrol assigned areas, and maintain a visible presence to deter incidents.

This role emphasizes customer service and collaboration within a dynamic security team. Responsibilities include responding to incidents, monitoring access, and documenting activities using available technology.

Qualifications

• At least 2 years of security-related experience.
• Comfortable using a computer or tablet.
• Customer service experience preferred.
• 18+ for unarmed roles; 21+ for armed roles.
• Background check and drug screen as required by law.

Responsibilities

• Provide customer service to guests, team members, and visitors.
• Conduct regular unarmed patrols of entertainment areas, entry points, parking areas, and perimeter.
• Respond to incidents, guest concerns, and critical situations professionally.
• Monitor access points and uphold a welcoming environment and location policies.
• Document incidents and patrol activity and relay information to leadership.

Skills

Security experience

Customer service

Computer literacy

Background check

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Customer Access in Gilbert, AZ, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a dynamic retail and entertainment location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for guests and team members. You will provide outstanding customer service, communicate professionally, and document security-related activities using available technology. Join Allied Universal's agile, reliable, innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Part Time

Pay Rate: $22.30 / Hour

Job Schedule

DayTime Fri 05:00 PM - 01:00 AM Sat 06:00 PM - 02:00 AM

What You'll Do

• Provide customer service to guests, team members, and visitors while carrying out site‑specific security‑related procedures, policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of entertainment areas, entry points, parking areas, and the surrounding perimeter to help identify unusual activity and policy concerns.
• Respond to incidents, guest concerns, and critical situations in a calm, professional, problem‑solving manner, escalating matters according to site procedures.
• Monitor access points and observe guest activity to help support a welcoming environment and adherence to location policies.
• Document incidents, observations, and patrol activity accurately and communicate relevant information to Allied Universal leadership and site contacts.

Minimum Requirements

• Have at least 2 years of security-related experience.
• Be comfortable using a computer or tablet, preferred.
• Have customer service experience, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.