Security Officer - Cleveland Botanical Garden

Holden Forests & Gardens; Cleveland (OH); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

PTO based on hours worked

403(b) plan

Free parking

Job summary

Holden Forests & Gardens is seeking a Part-time Security Officer to safeguard the Cleveland Botanical Garden. The role requires flexible scheduling, including weekdays, evenings, weekends, and some holidays, to ensure the safety of visitors, staff, and volunteers.

Responsibilities include patrolling buildings and grounds, operating surveillance and access systems, and coordinating with Guest Services. The position offers benefits like PTO, 403(b), free parking, and complimentary museum

Qualifications

• Requires a high school diploma or equivalent.
• Two years’ professional safety security or customer service experience.
• Proficient use of security equipment including cameras and fire panels.

Responsibilities

• Maintain safety for visitors, staff and volunteers through patrols and enforcement of rules.
• Open/close procedures and daily log documentation.
• Monitor security camera and parking garage systems; assist with events and rentals.

Skills

Customer service

Observation

Team collaboration

Safety awareness

Education

High school diploma or equivalent

Tools

Security cameras

Access control systems

Fire panels

Microsoft 365 (Teams, Outlook)

Job description

Position: Security Officer - Cleveland Botanical Garden

Location: Cleveland, OH

Job Id: 261101

# of Openings: 1

Security Officer – Part-time

Cleveland Botanical Garden

Holden Forests & Gardens connects people with the wonder, beauty and value of trees and plants, to inspire action for healthy communities. When you join HF&G, you join a team of professionals who are passionate about improving Northeast Ohio’s communities through our mission-driven programs.

The Cleveland Botanical Garden Security Officer will ensure a safe and secure environment for all visitors, staff, and volunteers through superior customer service. The Security Officer will assist visitors, members and staff by maintaining the safety and security of people and property. The Security Officer needs to be able to work a flexible schedule including weekdays, evenings, weekends, and some holidays.

Key Responsibilities:

Key responsibilities of the Security Officer include, but are not limited to:

• Maintain the safety of visitors, employees, volunteers and property at the Garden while enforcing Garden rules and regulations through regular patrol of the building, parking garage and grounds
• Perform opening, closing and rounding procedures with consistent and clear documentation on daily logs
• Monitor and operate the security camera system
• Monitor and operate the parking garage and fire panel systems, including trouble shooting as needed
• Become familiar with HF&G’s Disaster Preparedness & Emergency Response Plan. Execute the plan when necessary and provide regular updates to the Director of Events and Security and Security Lead(s)
• Prepare accurate and clear reports of accidents, illness, theft, vandalism or any other unusual occurrence
• Greet and welcome all with a smile
• Work closely with Guest Services and other departments to provide the best information and service to visitors: provide information and assistance to visitors in a pleasant, professional manner
• Control traffic whenever needed
• Fulfill audio & visual set-up requests, provide support and troubleshooting as needed, break down and properly store all a/v equipment for all internal and external events and rentals
• Receive and deliver packages and mail
• Possess the ability to enforce the security procedures and policies for the Cleveland Botanical Garden
• Observe all safety protocols and always wear appropriate personal protective equipment (PPE) required for positions and/or specific activities
• Report any hazards or unsafe conditions immediately to your supervisor
• Perform other relevant duties as assigned

Qualifications and Skills:

• Supports Holden Forests & Gardens’ mission, vision, and values
• Demonstrate a passion for people and nature
• Minimum of High school diploma or equivalent
• Two years’ professional safety security or customer service experience
• Proficiently use different types of security equipment, including but not limited to cameras, fire panels, access systems preferred
• Valid driver’s license and reliable transportation
• Maintain current CPR, AED & First Aid certificate
• Proficient use of Microsoft 365 products, specifically Teams, Outlook (email and calendar), Word, Excel, SharePoint, and OneDrive

Physical Requirements:

• Work in various settings to include inside an office and outside patrolling the grounds by foot in both inside and outside settings
• Perform tasks in all weather conditions; temperatures may range from 0-100 F
• Walk and work on wet, uneven, slippery terrain, irregular stairs, and landscaped areas
• Ability to walk, kneel, bend, stoop, crouch
• Ability to stand for extended periods of time
• Ability to lift up to 50 lbs.

Holden Forests & Gardens (HF&G) is a great place to work!

In addition to a starting rate of $15.00/hr, PTO based upon hours worked, paid holidays | 403(b) | Work in a beautiful environment within Greater Cleveland | Discounts in our stores & cafes | Free parking at both campuses anytime we are open | Free admission to many Northeast Ohio Museums | Free Employee Assistance Program | And Much More!

Holden Forests & Gardens is an equal opportunity employer and values an authentic sense of belonging at all levels of the organization, including staff, volunteers, Board of Directors, and visitors.