Security Officer - Casual

Shelby American, Inc.; St. Croix Falls (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

A healthcare facility in St. Croix Falls is seeking a Casual Security Officer to ensure safety for patients and staff. Responsibilities include patrolling the campus, assisting with patient care, and managing facility security. Ideal candidates will have a high school diploma and experience in customer service or healthcare. The role requires discretion, observation skills, and the ability to work independently.

Benefits

Employee assistance program (EAP)

Wellbeing incentive program

Free parking

Qualifications

• One year of prior experience in customer service or healthcare field preferred.

Responsibilities

• Maintaining a safe and secure environment for patients, visitors, and staff.
• Providing security presence on Healthcare Center Campus.
• Responding to fire and other emergency alarms.

Skills

Discretion

Observation skills

Customer service

Education

High school diploma

Job description

Description

St. Croix Health is looking for a Casual Security Officer to join our team. Availability to work both day and night 12-hour shifts.Day Shift 6 PM - 6 AM, Night Shift 6 PM - 6 AM, including weekdays and weekends

The Security Officer is responsible for maintaining a safe and secure environment for patients, visitors and staff by patrolling and monitoring the healthcare center campus and exterior grounds.

Essential Duties and Responsibilities:

1. Provides security presence on Healthcare Center Campus and exterior grounds

• Provides physical on-site uniformed security presence primarily to the Emergency Department (ED), but also to all areas of the healthcare center campus and exterior grounds
• Conducts rounding of the healthcare center and exterior grounds

2. Assists departments with delivering great patient care

• Assist Emergency Department staff and law enforcement as needed. This can include monitoring or securing patients brought for treatment or other medical needs
• Assist with patient transports within the healthcare center campus, restraining or controlling patients as directed, transporting biological samples to lab, and/or cleaning of Emergency Department patient rooms as needed.
• Assist visitors with unlocking vehicles, assisting patients and guests into or out of vehicles, providing wheelchairs when needed and any other customer service need
• Assist ambulance crews with loading and unloading patients and securing patient and other medical property

3. Manages facility security

• Respond to fire and other emergency alarms and calls
• Secures the helicopter landing pad or zone
• Answers alarms and investigates disturbances
• Rounding of healthcare campus premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates
• Work as Hospital Switchboard during specified hours of the day

4. Maintains building security management

• Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering
• Records and investigates security-related incidents and works closely with local public safety agencies for incidents requiring law enforcement involvement.

5. Conducts staff trainings for various departments

• Assists with staff training and exercises for facility evacuation, HazMat, and decontamination

6. Performs additional duties as assigned

Requirements

Education & Licensure:

• High school diploma required
• Valid state driver's license required

Experience:

• One year of prior experience in customer service or healthcare field preferred.

Competencies: Knowledge, Skills & Abilities:

• Ability to exercise discretion and independent judgement
• Ability to work closely with other staff in a professional manner
• Ability to understand and follow both written and verbal directives
• Thorough understanding of hospital procedures, emergency systems and equipment
• Observation skills
• Ability to work independently with minimal supervision

Physical Requirements:

• Walk frequently around the medical center during shifts
• Prolonged periods of standing, bending, and reaching
• Must be able to lift up to 50 pounds at times

St. Croix Health is an Equal Opportunity Employer.We will ensure that persons with disabilities are providedreasonable accommodations for the hiring process.If reasonable accommodation is needed, please contact us at [e-mail] or 800-828-3627.

St. Health has been a healing force in the St. Croix Valley for over 103 years. We are a purpose-driven organization with a dedicated team committed to serving our patients and communities throughout the St. Croix Valley. This commitment is rooted in our mission, vision and values.

Mission: We help people live healthier, happier, and longer lives.

Vision: To transform from quality sick care to quality well care that is sustainable and affordable.

Values: People Centered, Trust, Innovation, and Growth.

Here at St. Croix Health we offer our employees with a benefits package that includes:

• Employee assistance program (EAP)
• Wellbeing incentive program
• Free parking
  

St. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. St. Croix Health offers the services of 80+ providers and 20 specialties with five community clinics in Minnesota and Wisconsin all supported by a critical access hospital on the main campus in St. Croix Falls, just an hour northeast of Minneapolis/St. Paul. Nestled in the bluffs of the St. Croix River Valley, St. Croix Falls is the ideal place to work, live and play.