Security Officer - Casino Security

Seminole Hard Rock; Town of Florida (NY); On-site; USD 32,000 - 52,000; Full time

Job summary

Seminole Classic Casino seeks an outgoing Security Officer to maintain safety for guests, employees and assets. You will patrol casino and hotel areas, provide basic security coverage, and respond to unusual situations with professionalism.

We value a high school diploma or equivalent, prior customer service experience, and clear English communication. The role requires the ability to stand, walk, and handle inventories while delivering a welcoming, energetic guest experience.

Qualifications

• High School Diploma or equivalent is preferred.
• Previous customer service experience preferred.
• Must present an image of excitement, enthusiasm, and outgoing personality.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Responsibilities

• Promotes an outgoing, friendly customer oriented personality at all times.
• Provides basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, employees and the company.
• Ensures that proper security is provided for all transfers of monies within the casino and hotel areas of the complex.
• Patrols the casino areas to establish a security presence and reports all unusual situations and/or suspicious persons.
• Completes all required checklists for inventory and inspections of supplies and equipment.
• Notifies a Supervisor of any problems with equipment and/or supplies and makes note of supplies that require replenishing.
• Replaces supplies as necessary and reports missing supplies to a Supervisor.

Skills

Customer service

Communication skills

Professional appearance

Education

High School Diploma or equivalent

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Seminole Classic Casino pioneered Indian gaming when it opened as the country's first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate's Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Slice and Mojoe as well as a burger and wing joint named Flying Cow.

Our Commitment to Service:

We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.

Responsibilities:

• Promotes an outgoing, friendly customer oriented personality at all times.
• Provides basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, employees and the company.
• Ensures that proper security is provided for all transfers of monies within the casino and hotel areas of the complex.
• Patrols the casino areas to establish a security presence and reports all unusual situations and/or suspicious persons.
• Completes all required checklists for inventory and inspections of supplies and equipment.
• Notifies a Supervisor of any problems with equipment and/or supplies and makes note of supplies that require replenishing.
• Replaces supplies as necessary and reports missing supplies to a Supervisor.

Qualifications:

• High School Diploma or equivalent is preferred
• Previous customer service experience preferred
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Work Environment:

• Must be able to work in a smoking environment
• Must be able to work at a fast pace and in stressful situations
• Must be able to stand and walk for extended periods of time
• Regularly required to stand or walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear
• Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception
• Position required bending, lifting and carrying supplies and equipment up to 25 lbs

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.