Security Officer (Busch Gardens/Adventure Island) (Class D Security License Required)

SeaWorld Entertainment; Tampa (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading entertainment venue, where your role as a Security Officer ensures the safety and enjoyment of guests. This position offers a unique opportunity to engage with visitors while maintaining a secure environment. You'll be responsible for patrolling the park, responding to incidents, and collaborating with law enforcement when necessary. With a focus on exceptional guest service, you’ll contribute to creating memorable experiences for families from around the world. If you have a passion for safety and a commitment to service, this is the perfect role for you!

Benefits

FREE park admission

Discounts on park admission tickets

Discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Qualifications

• Must be at least 18 years old with a Class D security license.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Ensure guest safety and satisfaction through proactive security measures.
• Patrol park property and respond to security calls promptly.

Skills

Communication Skills

Interpersonal Skills

Problem-Solving Skills

Security Practices Knowledge

Defensive Weapon Use

Education

High School Diploma or Equivalent

Tools

Mobile Patrol Equipment

Static Patrol Equipment

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what it's like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Class D Security License Required

Compensation Rate: $17.00/hr.

What you get to do:

As a Security Officer, you’ll be committed to ensuring the highest level of guest safety, security and satisfaction. Your professional demeanor and reassuring presence will provide guests and Ambassadors with the peace of mind that enhances their overall park experience. You will:

• Respond quickly and appropriately to calls for service and security/safety issues
• Patrol by foot/vehicle to protect park guests and park property from security/safety risks
• Assist law enforcement officers when necessary
• Perform roving patrols of all park property, including buildings, vehicles, animals, etc.
• Interact with guests and Ambassadors to create a safe and secure environment
• Investigate incidents and complete incident reports
• Inspect bags and entering/exiting vehicles to prevent theft or the introduction of contraband
• Conduct access control for all vehicles and employees to ensure proper authorization
• Operate mobile and static posts
• Maintain logs
• Issue/receive keys and validate IDs for access

What it takes to succeed:

• At least 18 years of age
• Strong communication, interpersonal and problem-solving skills
• Have a Class D security license
• Valid Driver's License required
• Ability to work weekends (required) and holidays
• Must be available to work weekends
• Shifts: 1st Shift (12:00am - 8:30am); 2nd Shift (8:00am - 4:30pm); 3rd Shift (4:00pm - 12:30am); Busch Gardens and Adventure Island Metal Detection (Park hours)
• Willingness to carry and use defensive weapons (e.g., handcuffs and Oleoresin Capsicum spray)
• Mental, emotional and physical competencies needed to learn and apply the SeaWorld Use of Force Response Options and OC spray policies
• Previous security or law enforcement experience preferred
• Knowledge of common safety/security practices
• Ability to define problems, collect accurate data, establish facts, draw valid conclusions and determine a proper course of action

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.