Security Officer Associate

Corewell Health; Zeeland (MI); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Corewell Health is seeking a Security Officer for Zeeland Hospital to ensure safety for patients, visitors, staff, and property. Responsibilities include patrols, monitoring for incidents, and responding to emergencies while enforcing hospital policies and access controls.

Ideal candidates will communicate well, observe surroundings, and make quick decisions to maintain a calm, secure environment. This role requires interaction with healthcare teams and the public in a demanding setting.

Qualifications

• High school diploma or equivalent required.
• Must be 20 years old with a valid Michigan driver's license.
• State MI driver license upon hire; CPR/First Aid certifications required (AHA/ARC).
• Basic Life Support certifications required (AHA or ARC) within 180 days.

Responsibilities

• Maintains highly visible foot and vehicle patrols to deter incidents.
• Documents incident reports and other required documents in a timely manner.
• Assists with directions, access control, and escorts; provides security to secured areas.
• Communicates with patients, visitors, and health care staff; de-escalates conflicts as needed.
• Responds to emergencies and investigates suspicious or criminal events.

Skills

Strong communication

Observation skills

Decision-making

Education

High School Diploma or equivalent

Associate's Degree Public Administration or Criminal Justice

Job description

Job Summary

The Security Officer is responsible for ensuring the safety and security of all patients, visitors, staff, and hospital property. This role involves patrolling buildings and surrounding grounds, monitoring for suspicious activity, and responding promptly to emergencies, disturbances, and safety hazards. The Security Officer enforces hospital policies and procedures, assists with access control, and provides a reassuring presence to maintain a calm and secure environment. Strong communication, observation, and decision-making skills are essential for success in this role.

The Security Officer is responsible for ensuring the safety and security of all patients, visitors, staff, and hospital property. This role involves patrolling buildings and surrounding grounds, monitoring for suspicious activity, and responding promptly to emergencies, disturbances, and safety hazards. The Security Officer enforces hospital policies and procedures, assists with access control, and provides a reassuring presence to maintain a calm and secure environment. Strong communication, observation, and decision-making skills are essential for success in this role.

Essential Functions

• Maintains highly visible foot and vehicle patrols to detect or deter fire, accidents, violations of hospital policies and criminal acts
• Documents information on incident reports and other required documents in a thorough, factual and timely manner
• Assists employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests for assistance. Provides access control for secured areas
• Communicates, collaborates with, and provides appropriate information to patients, visitors, and members of the health care team
• Manages verbal / physical conflicts using verbal de-escalation, physical presence, restraint techniques or other appropriate legal force options
• Responds to and investigates suspicious, criminal or emergency situations
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required ongoing training and education, including department specific requirements. Maintains required licensure and certifications

Qualifications

Required

• High School Diploma or equivalent
• 20 years of age with valid Michigan driver license.
• LIC-Driver's License - STATE_MI State of Michigan Upon Hire
• CRT-First Aid - AHA American Heart Association 180 Days
• CRT-Basic Life Support (BLS) - AHA American Heart Association 180 Days or
• CRT-Basic Life Support (BLS) - ARC American Red Cross 180 Days

Preferred

• Associate's Degree Public Administration or Criminal Justice
• 2 years of relevant related experience
• Law Enforcement Academy or Military (active duty) experience in an environment of comparable size and complexity

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Zeeland Hospital - 8333 Felch - Zeeland

Department Name

Security - Zeeland Hosp

Employment Type

Full time

Shift

Night (United States of America)

Weekly Scheduled Hours

36

Hours of Work

6 p.m. to 6 a.m.

Days Worked

Variable

Weekend Frequency

Every third weekend

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.