Security Officer Associate

Corewell Health; Grand Rapids (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay via Payactiv

Discounts directory on various brands

Identity theft protection

Retirement options with company match

Benefits eligibility determined by job

Job summary

Corewell Health is seeking a Security Officer to ensure safety for patients, visitors, staff, and property. You will patrol buildings and grounds, monitor for incidents, and respond to emergencies with strong communication and decision-making. Access control, de-escalation, and compliance with hospital policies are key parts of the role.

The position is full-time at Butterworth Hospital in Grand Rapids, with day shifts from 6 a.m. to 6 p.m., 36 hours per week, and variable days.

Qualifications

• High School Diploma or equivalent.
• 20 years of age with valid Michigan driver license.
• LIC-Driver's License - STATE_MI State of Michigan Upon Hire
• CRT-First Aid - AHA American Heart Association 180 Days
• CRT-Basic Life Support (BLS) - AHA American Heart Association 180 Days
• CRT-Basic Life Support (BLS) - ARC American Red Cross 180 Days
• Preferred: Associate's Degree Public Administration or Criminal Justice
• Preferred: 2 years of relevant related experience
• Preferred: Law Enforcement Academy or Military (active duty) experience in an environment of comparable size and complexity

Responsibilities

• Maintains highly visible foot and vehicle patrols to deter incidents.
• Documents incident reports in a thorough, factual, timely manner.
• Assists with directions, lost and found, vehicle assistance, escorts, and access control for secured areas.
• Communicates with patients, visitors, and health care team members.
• Manages verbal/physical conflicts using de-escalation and appropriate force when needed.
• Responds to and investigates suspicious, criminal, or emergency situations.
• Maintains professional competence through ongoing training and licensure requirements.

Education

High School Diploma or equivalent

Driver's License (Michigan)

First Aid Certification (AHA)

Basic Life Support (BLS) Certification (AHA)

Basic Life Support (BLS) Certification (ARC)

Job description

Job Summary

The Security Officer is responsible for ensuring the safety and security of all patients, visitors, staff, and hospital property. This role involves patrolling buildings and surrounding grounds, monitoring for suspicious activity, and responding promptly to emergencies, disturbances, and safety hazards. The Security Officer enforces hospital policies and procedures, assists with access control, and provides a reassuring presence to maintain a calm and secure environment. Strong communication, observation, and decision-making skills are essential for success in this role.

Essential Functions

• Maintains highly visible foot and vehicle patrols to detect or deter fire, accidents, violations of hospital policies and criminal acts
• Documents information on incident reports and other required documents in a thorough, factual and timely manner
• Assists employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests for assistance. Provides access control for secured areas
• Communicates, collaborates with, and provides appropriate information to patients, visitors, and members of the health care team
• Manages verbal / physical conflicts using verbal de-escalation, physical presence, restraint techniques or other appropriate legal force options
• Responds to and investigates suspicious, criminal or emergency situations
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required ongoing training and education, including department specific requirements. Maintains required licensure and certifications

Qualifications

Required

• High School Diploma or equivalent
• 20 years of age with valid Michigan driver license.
• LIC-Driver's License - STATE_MI State of Michigan Upon Hire
• CRT-First Aid - AHA American Heart Association 180 Days
• CRT-Basic Life Support (BLS) - AHA American Heart Association 180 Days or
• CRT-Basic Life Support (BLS) - ARC American Red Cross 180 Days

Preferred

• Associate's Degree Public Administration or Criminal Justice
• 2 years of relevant related experience
• Law Enforcement Academy or Military (active duty) experience in an environment of comparable size and complexity

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Butterworth Hospital - 100 Michigan St NE - Grand Rapids

Department Name

Security Butterworth - Grand Rapids Hosp

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

36

Hours of Work

6 a.m. - 6 p.m.

Days Worked

Week 1: Monday, Tuesdau, Friday, Saturday Week 2: Sunday, Wednesday Thursday

Weekend Frequency

Every other weekend

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.