Security Officer Associate

spectrumhealth; Grand Rapids (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay

Discounts directory

Retirement options with employer match

Job summary

Corewell Health is seeking a Security Officer to patrol Butterworth Hospital in Grand Rapids, MI, ensuring safety for patients, visitors, staff and property. The role emphasizes access control, incident reporting, and collaboration with the health care team.

The ideal candidate will have a High School Diploma or equivalent, Michigan driver's license, and valid First Aid/BLS certifications. Night shift, 36 hours per week, at Butterworth Hospital, Grand Rapids.

Qualifications

• High School Diploma or equivalent.
• 20 years of age with valid Michigan driver license.
• LIC-Driver's License - STATE_MI State of Michigan Upon Hire
• CRT-First Aid - AHA American Heart Association 180 Days
• CRT-Basic Life Support (BLS) - AHA American Heart Association 180 Days
• CRT-Basic Life Support (BLS) - ARC American Red Cross 180 Days

Responsibilities

• Maintains highly visible foot and vehicle patrols to deter incidents and ensure safety.
• Documents information on incident reports in a thorough manner.
• Assists with directions, lost and found, vehicle assistance, escorts, and access control for secured areas.
• Communicates with patients, visitors, and health care team members.
• Manages conflicts using de‑escalation and appropriate force as needed.
• Responds to and investigates suspicious, criminal or emergency situations.

Education

Associate's Degree Public Administration or Criminal Justice

Job description

Job Summary

The Security Officer is responsible for ensuring the safety and security of all patients, visitors, staff, and hospital property. This role involves patrolling buildings and surrounding grounds, monitoring for suspicious activity, and responding promptly to emergencies, disturbances, and safety hazards. The Security Officer enforces hospital policies and procedures, assists with access control, and provides a reassuring presence to maintain a calm and secure environment. Strong communication, observation, and decision‑making skills are essential for success in this role.

Essential Functions

• Maintains highly visible foot and vehicle patrols to detect or deter fire, accidents, violations of hospital policies and criminal acts
• Documents information on incident reports and other required documents in a thorough, factual and timely manner
• Assists employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests for assistance. Provides access control for secured areas
• Communicates, collaborates with, and provides appropriate information to patients, visitors, and members of the health care team
• Manages verbal / physical conflicts using verbal de‑escalation, physical presence, restraint techniques or other appropriate legal force options
• Responds to and investigates suspicious, criminal or emergency situations
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required ongoing training and education, including department specific requirements. Maintains required licensure and certifications

Qualifications

Required

• High School Diploma or equivalent
• 20 years of age with valid Michigan driver license.
• LIC-Driver's License - STATE_MI State of Michigan Upon Hire
• CRT-First Aid - AHA American Heart Association 180 Days
• CRT-Basic Life Support (BLS) - AHA American Heart Association 180 Days or
• CRT-Basic Life Support (BLS) - ARC American Red Cross 180 Days

Preferred

• Associate's Degree Public Administration or Criminal Justice
• 2 years of relevant related experience
• Law Enforcement Academy or Military (active duty) experience in an environment of comparable size and complexity

Hiring Process

As part of our hiring process, you may be invited to complete an initial screening using an AI‑enabled voice agent. This screening focuses on job‑related qualifications and is reviewed by our hiring team as one part of the overall evaluation process. The voice agent provides the opportunity for applicants to respond at a time that works best for them. The voice agent works 24/7 - just like healthcare!

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top‑notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On‑demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Butterworth Hospital - 100 Michigan St NE - Grand Rapids

Department Name

Security Butterworth - Grand Rapids Hosp

Employment Type

Full time

Shift

Night (United States of America)

Weekly Scheduled Hours

36

Hours of Work

6 p.m. - 6 a.m.

Days Worked

Week 1: Sunday, Wednesday, Thursday, Week 2: Monday, Tuesday, Friday, Saturday

Weekend Frequency

Every other weekend

This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal empl