Security Officer- Armed Shift Lead

Prosegur Security USA, Inc; Charlotte (NC); On-site; USD 60,000 - 70,000; Full time

Job summary

Prosegur Security USA, Inc is seeking an experienced armed Security Shift Lead to oversee security operations during a shift, ensuring protection of personnel and assets while enforcing post orders and client requirements.

The role involves directing armed officers, issuing assignments, conducting inspections, and responding to incidents as the on-shift liaison with clients and emergency responders.

Qualifications

• Minimum 3 years of Security Supervisor experience.
• State Guard License required.
• High school diploma or GED.
• Reliable transportation.
• Excellent verbal and written communication skills.
• Strong leadership and ability to motivate a team.
• Ability to make clear decisions during crises or high-stress periods.
• Must meet fitness and regulatory requirements.
• Proficient computer skills (Word, Excel).
• Prior service in Military Police, law enforcement, or as a certified corrections officer preferred.

Responsibilities

• Supervise armed security officers on shift and ensure post coverage.
• Assign shifts and communicate updates at start of shift.
• Monitor performance, provide coaching and corrective feedback.
• Inspect posts, equipment, and uniforms for compliance.
• Respond to incidents, alarms, and emergencies; take command.
• Prepare and review incident reports and shift logs.
• Enforce post orders and site safety policies.
• Serve as liaison with clients, visitors, and law enforcement.
• Maintain firearms handling and compliance with armed security standards.
• Support training, drills, and requalification as directed by management.
• Report issues to Prosegur Management promptly.

Skills

Leadership

Communication

Crisis decision making

Team mentoring

Reporting

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Overview:

Prosegur Security is hiring a reliable, experienced armed Security Shift Lead. The armed Security Shift Lead is responsible for leading and coordinating security operations during an assigned shift. This role ensures the protection of personnel, property, and assets while enforcing post orders, company policies, and client requirements. The Shift Supervisor provides direct oversight of on-duty security officers, serves as the first responder to incidents, and acts as the on-shift liaison with clients and emergency responders.

Job Responsibilities and Duties:

• Supervise and direct armed security officers assigned to the shift, ensuring coverage of all posts.
• Issue shift assignments and communicate key updates at the start of each shift.
• Monitor officer performance during the shift, providing guidance, coaching, and corrective feedback when needed.
• Perform inspections of officers, posts, equipment, and uniforms to ensure compliance with standards.
• Respond immediately to incidents, alarms, and emergencies, taking command of the situation until relieved or resolved.
• Complete and review incident reports, daily activity logs, and shift supervisor reports before end of shift.
• Ensure enforcement of post orders, access control procedures, and site safety policies.
• Act as the point of contact for clients, visitors, contractors, and law enforcement during the shift.
• Maintain professional firearms handling and ensure all shift personnel remain compliant with armed security standards.
• Support training, drills, and requalification efforts as directed by site management.
• Report personnel issues, policy violations, or operational concerns to Prosegur Management promptly.

Qualifications and Requirements:

• Required minimum 3 years of Security Supervisor experience
• Must have State Guard License
• High school diploma or GED equivalent.
• Must possess reliable transportation.
• Excellent communication skills, both verbal and written.
• Strong leadership abilities and the ability to effectively motivate and guide a team.
• Ability to make clear decisions during crisis or high-stress periods.
• May be exposed to high levels of noise or variations in weather and temperature.
• Must be reliable, demonstrate a positive attitude, and uphold ethical behavior.
• Proficient computer skills are required (Microsoft Word, Excel)
• Experience: Prior service in Military Police, law enforcement, or as a certified corrections officer is required
• Firearms: Must have own firearm and a valid license to carry; an armed guard license is required in applicable states
• Training: Certified in arrest control, handcuff, and baton use
• Screening: Must pass random drug testing and a psychological evaluation (MMPI exam)
• Physical Fitness: Capable of performing physical duties such as patrolling, responding to incidents, and managing potentially intense confrontations
• Compliance: Understanding of and commitment to all local, state, and federal security and firearm regulations
• Schedule Flexibility: Ability to work various shifts, including nights, weekends, and holidays as needed

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.?

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