Security Officer: Access Control & Visitor Concierge

Allied Universal; Brook Park (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits Package

Perks Program

Job summary

Allied Universal, a leading security and facility services company, is hiring a Security Officer Full Time Visitor Verification in Brook Park, OH. You will manage badge access, monitor entry points, and help maintain a welcoming environment for employees and visitors using computer-based systems.

Responsibilities include documenting activity, responding to incidents, and providing excellent customer service while supporting site security.

Qualifications

• Access control and badge experience preferred.
• Customer service experience preferred.
• Comfort using a computer or tablet is preferred.
• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• Background check required by law.
• Drug screen required by employer.

Responsibilities

• Provide customer service to employees, visitors, contractors, and/or vendors at a technology, media, and telecommunications location by carrying out access control procedures, site-specific policies, and emergency response activities when appropriate.
• Monitor access points, verify credentials, manage visitor entry processes, and maintain accurate access-related logs in accordance with site procedures.
• Respond to incidents, access-related concerns, and critical situations in a calm, problem-solving manner, escalating matters according to established protocols.
• Conduct regular and random patrols of access points, business areas, and the perimeter to help identify unusual activity and support a controlled environment.
• Communicate professionally with site personnel and Allied Universal leadership while documenting incidents, observations, and policy violations.

Skills

Access control

Customer service

Computer literacy

Education

High school diploma or equivalent

Job description

Allied Universal, a leading security and facility services company, is hiring a Security Officer Full Time Visitor Verification in Brook Park, OH. You will manage badge access, monitor entry points, and help maintain a welcoming environment for employees and visitors using computer-based systems.

Responsibilities include documenting activity, responding to incidents, and providing excellent customer service while supporting site security.