Security Officer - Part Time - 3rd Shift

Northfield Park Racino; Northfield Center Township (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Northfield Park Racino is seeking a Security Officer to patrol the property, respond to emergencies, and protect guests and employees. You will monitor cameras, assist with gaming drops, and prepare clear incident reports.

The role requires a high school diploma or equivalent and at least one year of customer service experience, with preferred background in security and prior similar settings. Training will be provided as required.

Qualifications

• High School Diploma, GED or equivalent - Required.
• 1+ Years of Prior Relevant Experience Customer service experience - Required.

Responsibilities

• Patrol all property areas using a bicycle or company vehicle.
• Monitor alarm systems and surveillance cameras.
• Provide excellent guest service to guests and employees and resolve issues.
• Act as a first responder in emergencies.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Write reports of daily activities and irregularities.
• Relay information to or from appropriate personnel using phones or two-way radios.
• Render first aid following established protocol.
• Assist in evacuations and secure the scene as needed.
• Pass recurring mandatory legal, defensive tactics, first aid, CPR/AED training.
• Maintain proficiency in the use of assigned equipment.

Skills

Defensive tactics

Handcuffing techniques

Emergency evacuation procedures

Equipment operation

Computer software

Security officer academy training

Customer service

Education

High School Diploma, GED or equivalent

Job description

Description

Security Officers act as a visual deterrent, intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training and physical conditioning. All duties are to be performed in accordance with departmental and property policies, practices and procedures.

Principal Duties & Responsibilities

• Patrol and monitor all areas of the property, including the exterior by operating a bicycle or company vehicle.
• Monitor alarm system and surveillance cameras.
• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees.
• Act as a first responder in emergency situations.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.
• Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios.
• Render appropriate first aid to injured persons and following established protocol for reporting injuries.
• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.
• Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment.
• Maintain proficiency in the use of all assigned equipment

Requirements

Performs other job-related duties as requested.

Proof of eligibility to work in the United States.

Education

• High School Diploma, GED or equivalent - Required

Work Experience

• 1+ Years of Prior Relevant Experience Customer service experience - Required

Additional Requirements

• Previous security experience- Preferred
• Previous experience working in a similar setting. - Preferred

Knowledge, Skills and Abilities

• Ability to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniques.
• Ability to participate in all evacuations procedures to aid guests and employees during an emergency.
• Ability to operate assigned equipment.
• Ability to learn, demonstrate proficiency and effectively use various computer software.
• Candidates will be required to satisfactorily pass a security officer academy training