Security Officer-2

Pyramid Global Hospitality; Seattle (WA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Holidays and floating holidays

Medical insurance (United Healthcare)

Dental and vision insurance

401K matching

Health Savings Account

Flexible Spending Account

Hospitality Indemnity

Short-Term Disability

Life Insurance

Long-Term Disability

Employee Assistance Program

Pet Insurance

Competitive Salary

Cash incentives programs

Job summary

Pyramid Global Hospitality is seeking a Security Officer for InterContinental Seattle Bellevue, a luxury hotel property in Bellevue. You will ensure guest and employee safety, perform patrols, respond to incidents, and support other departments to maintain exceptional service.

We value highly engaged, detail-oriented professionals with strong communication skills and a customer-focused mindset. This role offers opportunities for growth within a premier luxury hotel brand and a comprehensive

Qualifications

• High school diploma or equivalent required.
• Prior hospitality/purchasing experience preferred.
• At least 1 year of customer service experience preferred.
• 2 years of security or police (military or civilian) experience, preferably in a hotel environment.
• 2 years of college in safety, security or hospitality-related discipline.
• Ability to work a flexible schedule including nights, weekends and holidays.
• First Aid/CPR certification, instructor rating preferred.
• Strong written and oral communication skills.

Responsibilities

• Carry out the safety policies and procedures of the property and Benchmark, maintaining professionalism and teamwork.
• Follow safety procedures to ensure a safe working environment for guests and associates.
• Reduce opportunities for crime through preventive patrol and high visibility security.
• Promote and preserve a peaceful on-premises environment for guests and employees.
• Aid individuals in danger or needing medical attention; respond to emergencies.
• Ensure security of guest and employee information in reports and operations.
• Complete Daily Activity and Incident Reports.
• Help ensure compliance with Liquor Laws and security-related programs.
• Review and edit written records produced by Security Officers.
• Assist in other job classifications as needed by supervisor.

Skills

Safety awareness

Customer service

Communication skills

Detail oriented

Education

High school diploma or equivalent

Tools

Security procedures

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global Hospitality and a beacon of modern luxury in the heart of downtown Bellevue. Anchored within Avenue Bellevue, a premier lifestyle destination featuring luxury residences, our hotel offers 208 elegantly appointed guest rooms and 12,000 square feet of refined meeting and event space. Designed by internationally acclaimed Hirsch Bedner Associates, every detail reflects sophistication, innovation, and a true sense of place.

At InterContinental Seattle Bellevue, we pride ourselves on a culture of excellence that celebrates people, nurtures growth, and delivers authentic service. Candidates will have the opportunity to build their careers with a premier luxury hotel brand, where every role contributes to creating unforgettable guest experiences. Whether your passion lies in guest services, culinary arts, or event management, joining our team means becoming part of an environment that is dynamic, supportive, and deeply committed to your professional success. Here, you will have the opportunity to make a lasting impact while working in a setting that embodies the best of Bellevue’s luxury landscape.

Benefits offered to full-time associates:

• Paid Time Off
• -2.15 hours for every 40 hours worked~14 days
• -7 Paid Holidays, 2 Floating Holidays
• -Medical (through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date
• -Competitive Matching 401K
• -Health Savings Account
• -Healthcare Flexible Saving Account
• -Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
• -Supplemental Short-Term Disability Insurance
• -Basic Life and Accidental Dismemberment Insurance
• -Basic Long-Term Disability Insurance
• -Life Insurance buy-ups
• -Employee Assistance Program
• -Pet Insurance

Benefits offered to part-time associates:

• -Sick Time (accrue 1 hour for every 30 hours worked).

Benefits offered to all associates:

• -Competitive Salary
• -Competitive Matching 401K
• -Cash incentives programs

What you will have an opportunity to do:

We are looking for a highly engaging, safety and customer focused individual to join our team as Security Officer. The successful candidate for this role is engaging, highly detailed, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.

The Security Officer is responsible for the safety and security of guests and employees and the property. This includes supporting other department activities to help assure the highest levels of guest and employee service. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property.

Your Role:

• Carry out the safety policies and procedures of the property and Benchmark, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
• Follow safety procedures to ensure a safe working environment for guests and associates.
• Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
• Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees.
• Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
• Respond to emergencies as prescribed in Emergencies Service Procedures of the property.
• Assure the security of guest and employee information both in written reports and in general business operations.
• Complete all Daily Activity and Incident Reports.
• Help assure compliance with Liquor Laws.
• Assist in developing and presenting security related programs.
• Review and edit written records produced by Security Officers.
• Aid in other job classification as determined necessary by immediate superior.

What are we looking for?

• Someone with a High school diploma or equivalent.
• Someone with prior hospitality/purchasing experience preferred
• Someone with at least one year customer service experience preferred
• Someone with 2 years Security or Police (military or civilian) experience, preferably with exposure to the hotel environment
• Someone with 2 years of college in a safety, security or hospitality related discipline
• Someone with able to work a flexible schedule to include nights, weekends and holidays
• Someone with First Aid/CPR certification, prefer instructor rating
• Someone with high quality written and oral communication skills

Compensation:

• $24
• -
• $32

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.