Security Officer - 1st Shift

Freeport-Memorial-Hospital; Freeport (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) / Retirement Plan

Paid time off

Job summary

Mercyhealth is hiring a security professional to greet patients and visitors, patrol facilities, and respond to security incidents across Mercyhealth locations. The role emphasizes safety, documentation, and collaboration with staff to maintain a secure environment.

The position requires a high school diploma or equivalent and prefers prior security experience and bilingual ability. Training and certifications are provided where required, with competitive pay and benefits within a large health

Qualifications

• High school diploma or equivalent required.
• Security experience preferred.
• Bilingual skills preferred.

Responsibilities

• Greeting patients, visitors, and Mercyhealth partners professionally and courteously.
• Patrolling buildings, grounds, and parking lots to deter crime and identify irregularities.
• Responding to dispatch/security calls and emergency codes; documenting incidents.
• Monitoring CCTV and alarm systems; ensuring badges/ID where required.
• Assisting with safety drills and site training; reporting maintenance issues.
• Preparing clear, accurate daily activity reports and incident documentation.

Skills

Security experience

Bilingual skills (preferred)

Education

High school diploma or equivalent

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIESTakes initiative to greet all patients, visitors, and Mercyhealth partners in a timely, professional, and courteous manner projecting an open and friendly attitude on a daily basis.Provides a visible deterrence to crime and prohibited activities by patrolling the buildings, grounds, and parking lots of Mercyhealth to detect any irregularities. Inspects doors, windows and locks to ensure a high level of security.Respond to all dispatch/ security service calls and overhead emergency code calls.Checks grounds and areas for cleanliness and safetyPerform parking lot patrols and enforce Mercyhealth parking policyNotifies maintenance staff concerning need for repairs or additions to lighting, heating, and ventilating equipment through initiating a work order.Assist with completion of fire drills as requested.Write clear and accurate daily reports of shift activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.Provides initial investigation and documentation of incidents of unusual circumstances reported by Mercyhealth personnel, visitors, physicians, or patients.Orient and train security staff at respective sites of responsibility as needed and complete training documents.Monitors the Mercyhealth environment using electronic security equipment (CCTV, Alarms, etc.) as applicable by location.Is required to assure and/or request partners and contractors to display Mercyhealth badges or required proof of identity.Duties pertinent to site specific requirements will be assigned.Ensure the safety of all during takeoff and landings of MedFlights.Assist with identification of deceased patients and verification of credential of funeral home and Medical Examiner's Office personnel.EDUCATION AND/OR EXPERIENCEHigh school diploma or equivalent required Security experience preferred.Bilingual skills are preferredCERTIFICATION/LICENSUREIllinois residents are required to possess a valid FOID (Firearms Owners Identification Card) card/ or be eligible to obtain one for employment.With the exception of House of Mercy, officers will complete department specific training (Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc.) required within 12 months of hire. Must maintain this proficiency on an annual basis.PAY RANGE:$18.28 - $27.42Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.Mercyhealth offers competitive pay and a comprehensive benefits package including:Medical, Dental, VisionLife & Disability InsuranceFSA/HSA OptionsGenerous, accruing paid time offPaid Parental and caregiver leaveCareer advancement and educational opportunitiesTuition and certification reimbursementCertification ReimbursementWell-being ProgramsEmployee DiscountsOn-Demand PayFinancial EducationAnnual recognition/awards eventsPartner appreciation daysFamily entertainment/attractions discountCommunity service/improvement opportunitiesClick here for more details regarding Mercyhealth Careers Benefit Information.At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.Mercyhealth has been nationally recognized for our commitment to our people and culture, including:#1 in the nation on AARP's Best Employers for Workers Over 50One of Working Mother magazine's 100 Best Companies for Working MothersA Top 50 Company and Top 10 Nonprofit for Executive Women