Security Officer 1

Mayo Clinic; La Crosse (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental plan

Vision plan

Pre-tax savings options (HSA/FSAs)

Competitive retirement package

Job summary

Mayo Clinic is seeking a Security Officer I to join the Global Security team in a healthcare environment. The role involves proactive patrols of Mayo Clinic property, responding to incidents, and preparing accurate incident reports to ensure the safety of patients, visitors, and staff.

Candidates should have a high school diploma or GED, at least two years in a security/customer service role, and the ability to work independently in stressful situations.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Minimum two years of experience in customer service, military, security or related role.
• Experience in a healthcare setting preferred.
• Must have a valid driver's license and clean driving record.

Responsibilities

• Proactively patrol Mayo Clinic property to deter crime and undesirable behaviors.
• Respond to security incidents to ensure safety of occupants and enforce policies.
• Prepare accurate and timely incident reports.
• Operate a two-way radio and use available security technology.
• Assist patients, volunteers, visitors, and staff with emergencies and evacuations.

Skills

Customer service

Security procedures

Verbal de-escalation

Emergency response

Education

High school diploma or GED

Associate's degree in corrections, law enforcement, criminal justice, security, or related field preferred

Tools

Two-way radio

Security vehicle operation

Microsoft Office

Job description

Work is performed in a healthcare environment., Lifting and/or carrying 10 to 50 pounds daily, and occasionally pushing/pulling/lifting over 100 pounds. Standing or walking 8 to 12 hours daily. Climbing, running and kneeling in response to disturbances. Exposure to disagreeable odors (e.g., body odors, dirty clothing, human feces), body fluids, hazardous chemicals, communicable diseases (e.g., T.B., hepatitis, AIDS), mentally unstable individuals, verbal and physically aggressive individuals, and individuals under the influence of controlled substances.

Mayo Clinic Global Security Officers provide a professional level of customer service, security presence and response. A Security Officer I will proactively patrol Mayo Clinic property to deter crime and undesirable behaviors, . ; Responds to security incidents to ensure safety of occupants and enforce Mayo policies; Prepares accurate and timely incident reports; May use a security vehicle to proactive patrol and respond to incidents.

A Security Officer I adapts to unpredictable and stressful situations while demonstrating professionalism; manages aggression using verbal de-escalation techniques; manages physical violence using self-defense, control and restraint techniques, including handcuffing; responds to emergency crises effectively and professionally.; exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people during stressful situations. A Security Officer must exercise sound independent judgment in both emergency and routine situations.

A Security Officer I operates and communicates on a two-way radio and effectively uses available technological tools;

A Security Officer I will frequently be walking, standing, stooping, bending, lifting, pulling, climbing, reaching, and pushing, and occasionally running and must be able to move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance; assists patients, volunteers, visitors, and staff with emergency evacuations, including handling emergency evacuation devices used to transport patients and others to safety; makes effective decisions as an emergency first responder, is confident in stressful situations, and works as a team member with other emergency responders, including Facilities personnel, law enforcement, fire/rescue, and emergency medical services personnel.

The Security Officer I can work nights and weekends for security and protection assignments and when required by emergency or special situations.

This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

High school degree or GED equivalent is required. Minimum two years of experience in a customer service, military, security position and/or a similar role; Associate's degree in corrections, law enforcement, criminal justice, security, or a related field preferred; experience in a healthcare setting preferred; ; experience with Microsoft Office software applications; able to work independently and act decisively under difficult circumstances; ability to work collaboratively in a team-environment; able to effectively prioritize tasks and manage time; able to recognize and react to health conditions, symptoms and injuries and to apply first aid/basic life support; requires strong sense of customer service and interpersonal skills to interact with patients, visitors and employees; ability to relate positively with people; requires strong written and verbal skills; strong problem solving skills are necessary. Has the ability to read and communicate effectively in a pleasant, courteous, professional, and friendly manner while being firm when the occasion demands; sufficient muscle movement strength and coordination to perform self-defense, control and restraint techniques.

Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy; must obtain certification from the International Association for Healthcare Security and Safety (IAHSS) as a Healthcare Security Officer within six months,

Must successfully complete onboarding and Global Security Academy within 30 days of hire. Must successfully complete field training withing three months from completing the Global Security Academy. Must obtain the International Association for Healthcare Security and Safety (IAHSS) Basic Level for Healthcare Security Officers within six months from date of hire. Must have complete Basic Life Support and Stop The Bleed training within six months from date of hire.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.