Security Officer

Norton Museum Of Art; West Palm Beach (FL); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer match

Paid time off and holidays

Flex Work options after probation

Staff store and restaurant discounts

Job summary

The Norton Museum of Art in West Palm Beach, FL, is seeking a part-time security officer to protect visitors, staff, and the museum’s collections. You will patrol inside and around the campus, greet guests, and respond to incidents with professionalism.

This role requires a high school diploma, clear English communication, and the ability to work evenings and weekends. You will collaborate with the Visitor Experience team and report to the Security Supervisor.

Qualifications

• Knowledge of security and safety practices.
• Ability to read, write, and speak fluent English.
• Ability to stand or walk a patrol 7+ hours per shift.
• Experience dealing with guests in a public setting is preferred.

Responsibilities

• Safeguard the museum’s artwork and property inside and outside galleries.
• Perform security patrols to protect people, assets, and the building.
• Assist contractors, visitors, and staff and communicate clearly with the team.
• Respond to emergencies and report unusual conditions to the supervisor.
• Provide welcoming assistance to visitors and support the Visitor Experience team.

Skills

Security procedures

Customer service

Emergency response

Communication

Patrol duties

Education

High School diploma or equivalent

Job description

Job Details: Job Location: Norton Museum of Art - West Palm Beach, FL 33401, Job Shift: Any, About the Norton Museum of Art:

Founded in 1941 by Ralph Hubbard Norton and his wife Elizabeth Calhoun Norton, the Norton Museum of Art is Florida’s largest art museum, renowned for its distinguished collection. The Norton Museum of Art welcomes visitors to experience the transformative power of art through intimate and creative encounters with wide-ranging collections and programs of the highest quality. With holdings spanning Contemporary, Early European, Modern, and Asian Art, as well as Photography, the Norton serves as a cherished institution within its community.

Our Commitments:

• Art: We celebrate and share excellence in the arts in all its forms.
• Audience: We cultivate meaningful dialogues and relationships with a diverse and inclusive audience.
• Ambassadors: Our employees, Trustees, volunteers, and partners are the vital links connecting Art and Audience.
• Foundations: We are committed to preserving the Norton’s fiscal and physical legacy for future generations.

Position Summary:

The security officer is responsible for the overall security and safety of the visitors, staff, collections, and visitors of the Norton Museum of Art and its campus, which includes the garden, Cranesnest Way houses and parking lot. This includes providing excellent customer service to our visitors, staff, and contractors in a friendly, respectful manner, observing and reporting any irregularities.

Primary Duties and Responsibilities:

• Safeguard the museum’s artwork in and outside the museum galleries.
• Safeguard the physical plant and assets using effective security patrols.
• Understand all museum procedures and assist contractors, visitors, and staff.
• Conduct yourself in a welcoming, pleasant manner when greeting or speaking with Museum visitors.
• Work closely with the Visitor Experience staff when encountering a problem in the Museum galleries or public spaces.
• Officer must be able to follow directions and react quickly during emergency situations.
• Provide timely and accurate information to the security Supervisor on unusual conditions or situations.
• Speak clearly over a two-way radio and be understood by other members of the staff.
• Officer must be able to work effectively and courteously with diverse groups of visitors and staff.
• Routinely completes daily patrol schedule for areas assigned within time frequency provided.
• Perform other duties as assigned by Security Supervisor.
• Conduct oneself in the best interest of the Museum.

Requirements and Qualifications:

• High School diploma or equivalent.
• Knowledge of security and safety procedures
• Ability to read, write, and speak fluent English, and follow written and oral instructions.
• Ability to communicate clearly, effectively, and professionally with visitors and staff.
• Ability to stand or walk a patrol 7 or more hours per shift.
• Demonstrate ability to act courteous and professional with visitors, staff, and contractors.
• Able to work outside in the elements.
• Able to work until 10 pm on Fridays or later when necessary.

Hours and Compensation:

Schedule Available

• Fridays 4:15pm - 10:15pm
• Saturday - Sunday: 9:30am - 5:15pm

Part-time, Non-Exempt

Compensation: $18.00/hour

Location Requirements:

At the time of employment, employees are expected to be located within reasonable commuting distance of the museum. Commuting Distance means they are located in South Florida, and able to commute to and from the Museum in a single day.

Museum Location:

1450 South Dixie Hwy, West Palm Beach, FL 33413

Benefits Offerings:

• Medical, Dental, Vision, Worksite plans & Additional Life Insurance
• Basic Life Insurance and AD&D, employer paid
• Short-term Disability Insurance, employer paid
• Flexible Spending Accounts and Health Savings Accounts
• 401(k) retirement plan and 2% employer match
• Considerable paid time off, plus 4 additional discretionary days, and 9 recognized holidays
• Flex Work options; hybrid & flexible schedule after an employee’s 90-day probationary period.NOTE: FlexWork is not suitable for all positions.
• 20% discount for staff in the Museum store
• 10% discount at The Restaurant
• Membership to the ROAM Museum network

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace.We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.