Security Officer

UHS Delaware Valley Hospital; Village of Walton (NY); On-site; USD 29,000 - 41,000; Full time

Job summary

UHS Delaware Valley Hospital is seeking a per diem Security Officer to greet visitors, protect people and property, respond to alarms, and de-escalate confrontations. The role emphasizes issue management and safety incident resolution in a healthcare setting.

Minimum requirements include a high school diploma or equivalent (or 3 years security officer experience in lieu), CPR/First Aid certification, and NYS licensing eligibility within 3 months. Per diem schedule, no benefits, hourly pay range.

Qualifications

• Customer service experience in a healthcare or security setting.
• Ability to de-escalate tense situations and manage conflicts.
• Experience resolving safety incidents and emergencies.

Responsibilities

• Greet visitors and maintain a safe environment for employees, patients and visitors.
• Respond to alarms and emergency requests; provide de-escalation as needed.
• Manage confrontations, ensure issue resolution and safety protocol adherence.

Skills

Customer service

De-escalation

Issue management

Communication

Education

High School Diploma or equivalent

Security Officer experience in lieu of education

Tools

CPR/Basic First Aid Certification

Job description

Position OverviewThe Security Officer plays a key role in maintaining a safe healthcare environment. Not only is customer service a part of their job description, as they are the first to greet visitors who come into the facilities but so is handling confrontations and providing issue management and support. The variety of security and safety related tasks encompass the safeguarding of employees, patients, visitors, providers and property, and they include responding to alarms, emergency requests, de-escalation tactics, and resolving safety incidents. At times, it will be expected that Security Officers manage agitated or aggressive patients or visitors.Primary Department, Division, or Unit:Security Services, UHS Delaware Valley HospitalWork Shift and Schedule:This is a per diem position, which means you will work on an as needed, agreed upon basis. Working hours will be assigned by your manager.Compensation Range:$21.31 - $30.90 per hour, depending on experienceThis position is not eligible for benefits.-Education/ExperienceMinimum Required:High School Diploma or equivalent.ORWill accept 3 years of Security Officer experience in lieu of education requirementPreferred:One year experience in a Security related field.License/CertificationMinimum Required:Must have a valid driver’s license and good driving record if candidate will be driving a vehicle while working, or if not, must have a valid NYS ID CardMust meet requirements of New York State Security Guard Licensing program and successfully pass within 3 months of hire.CPR/Basic First Aid Certification. There is a 3‑month grace period from date of hire for candidates to complete CPR/Basic First Aid certification-About United Health ServicesUnited Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!United Health Services is an Equal Opportunity Employer.-United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.