Security Officer

Springfield Memorial Hospital; United States; On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health insurance

Job summary

Memorial Health is hiring Security Officers to help ensure the safety and well‑being of our patients, visitors, employees, and physicians. This is more than just a security role—it's an opportunity to make a real difference in your community every day.

We offer Night, Day, and PRN shifts to fit various schedules, with requirements including a High School Diploma and BLS within 30 days. A valid Illinois driver’s license and a clean MVR are also required.

Qualifications

• High school diploma or equivalent required.
• BLS certification within 30 days of job placement.
• Minimum 1 year security, military, or law enforcement experience preferred.
• Valid driver's license and acceptable MVR per policy; ability to operate company vehicle.

Responsibilities

• Patrols buildings and grounds to deter crime and ensure safety.
• Intervenes using verbal de-escalation techniques to diffuse conflicts.
• Physically manages combative or potentially dangerous individuals per policy.
• Responds to emergencies and assists with incident reporting and investigations.

Skills

Communication

De-escalation

Patrolling

Security procedures

Confidentiality

Emergency response

Education

High School Diploma

BLS Certification within 30 days

Tools

Microsoft Office

Job description

Position Type

On-site

Job Description Summary

Are you passionate about protecting others and maintaining a safe environment? Memorial Health is hiring Security Officers to help ensure the safety and well‑being of our patients, visitors, employees, and physicians. This is more than just a security role—it's an opportunity to make a real difference in your community every day.

Now Hiring for Multiple Shifts

• Night Shift: 9:30pm-6:00am (Mon-Fri, every other weekend)
• Day Shift: 9:00am - 9:00pm (Mon-Fri, 4 - 12 hour days per week and every other weekend coverage)
• PRN (As Needed): Perfect for professionals seeking a flexible or secondary role

Education

High School Diploma, or the equivalency, is required.

Licensure/Certification/Registry

Basic Life Support (BLS) Certification within 30 days of job placement is required.

Must possess valid Illinois driver’s license and must be deemed as an acceptable driver in accordance with the MH Fleet Safety Policy. Five year MVR will be required). Must be able to operate automatic shift vehicle.

Experience

Minimum 1 year experience in security, military or law enforcement is strongly preferred.

Other Knowledge/Skills/Abilities

• Skill in effectively communicating, verbally and in writing, with a diverse range of people including the proper handling of emotional situations and needs is required.
• Skill in using customer service and active listening techniques is required.
• Skill in applying de-escalation techniques is required.
• Ability to maintain a high level of confidentiality is required.
• Ability to assess and evaluate situations quickly and effectively is required.
• Ability to physically perform sustained foot patrols, prolonged standing, prolonged sitting, lifting patients, and restraining patients or prisoners as necessary is required.
• Ability to operate computer systems including Microsoft Office applications (Excel, Word, Power Point, and Outlook) is required.

Responsibilities

• Patrols buildings and grounds including fixed posts, walking patrols, or mobile patrols using company vehicle to travel around and between Memorial locations.
• Provides a visible deterrence to crime, prohibited activities, or suspicious activities.
• Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations.
• Physically manages combative, violent persons who criminally endanger staff, physicians, patients or visitors.
• Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons) for patient valuables, accounting details, and morgue details.
• Responds to emergency situations, emergency codes and alarms.
• Detains unauthorized individuals as defined by policy or state law, and releases them to the proper authorities.
• Assists air medical teams and transports airlifted patients between helipad and hospital.
• Controls parking and traffic flow and enforces parking regulations.
• Provides visitor and employee escorts as appropriate.
• Reports any conditions that might constitute a security or safety hazard.
• Provides access control to restricted spaces by locking and unlocking doors.
• Investigates and reports on any suspicious activity or persons.
• Obtains written or oral statements related to incidents on MH property.
• Prepares incident reports.
• Assists local law enforcement agencies during investigations or emergencies.

Pay Transparency

$17.14 - $26.56. Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Benefits

Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/