Security Officer

02 UHS Hospitals; Town of Vestal (NY); On-site; USD 29,000 - 43,000; Full time

Job summary

United Health Services (UHS) Wilson Medical Center in New York's Southern Tier seeks a Security Officer to safeguard staff, patients and visitors, greet guests, and provide issue management. You will respond to alarms, assist in emergencies, and de-escalate confrontations while promoting a safe, respectful environment.

This evening-shift role offers 40 hours weekly, competitive pay, and a range of benefits designed to support well-being and growth within a patient‑centered healthcare system.

Qualifications

• High School Diploma or equivalent required.
• One year security experience preferred.
• Excellent customer service and communication skills.

Responsibilities

• Greet visitors and provide customer service in a healthcare setting.
• Respond to alarms and emergency requests.
• De-escalate confrontations and manage security-related issues.
• Protect employees, patients, visitors, and property; enforce safety protocols.

Skills

Customer service

De-escalation

Communication

Observation

Education

High School Diploma or equivalent

Security experience in lieu of education

One year security related field (preferred)

Job description

Position Overview

The Security Officer plays a key role in maintaining a safe healthcare environment. Not only is customer service a part of their job description, as they are the first to greet visitors who come into the facilities but so is handling confrontations and providing issue management and support. The variety of security and safety related tasks encompass the safeguarding of employees, patients, visitors, providers and property, and they include responding to alarms, emergency requests, de-escalation tactics, and resolving safety incidents. At times, it will be expected that Security Officers manage agitated or aggressive patients or visitors.

Primary Department, Division, or Unit: Security Services, UHS Wilson Medical Center

Primary Work Shift: Evening

Regular Scheduled Weekly Hours: 40

Compensation Range: $21.31 - $30.90 per hour, depending on experience

Education/Experience

Minimum Required: High School Diploma or equivalent. OR Will accept 3 years of Security Officer experience in lieu of education requirement Preferred: One year experience in a Security related field.

License/Certification

Minimum Required: Must have a valid driver’s license and good driving record if candidate will be driving a vehicle while working, or if not, must have a valid NYS ID Card Must meet requirements of New York State Security Guard Licensing program and successfully pass within 3 months of hire. CPR/Basic First Aid Certification. There is a 3-month grace period from date of hire for candidates to complete CPR/Basic First Aid certification

Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection

We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family

We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

Well-Being & Financial Security

From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

Growth That Moves with You

With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home

Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

About United Health Services

United Health Services (UHS) is a locally owned, not‑for‑profit healthcare system in NewYork’s Southern Tier comprising four hospitals, long‑term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well‑beingof the communitiesweserve. Every employee plays a meaningfulrole in fulfilling ourmission— we’dlove for you to considerjoiningus! United Health Services is an EqualOpportunityEmployer.

United Health Services, Inc. and the members of the UHS System neitherareaffiliated with, sponsored, endorsed nor approved by, norotherwise associatedwith, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, whichcanbefoundatwww.uhsinc.com. UHS proudlyoffersbenefits toall full‑time employees and part‑time employees who are hired into a regular position of at least 24 hours per week (60% FTE).

Make New Connections

We believe that people-and the connections among them-must remain at the core of everything we do. Whether you’redirectlycaringforpatients, supportingourclinical operations, orworkingtoensureouradministrativefunctionsruneffectively– …but..… etc..

Unlock Greater Opportunities

Our commitment to you extends beyond a paycheck. We want you to thrive professionally and personally. Not only will you provide care and support for our patients, but you'll also be cared for, too. While many organizations make this claim, we back it up with action. We take workforce feedback seriously and we continually implement new education initiatives, compensation models, and recognition programs in service of our people.

Proud to be Team UHS

Our footprint spans across every part of NewYork's Southern Tier. But we don't just serve our community, we're a part of it, too. We are volunteers, coaches, local leaders, parents or grandparents, and mentors. UHS team members can be found at almost every local walk, fundraiser, and sporting event. We promote wellness and health equity within and far beyond our walls.