Security Officer

sentryinsurance; Stevens Point (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Shift differential pay (2nd shift 5%,

Shift differential pay (3rd shift 8%)

On-site dining stipend

Continuous learning via Sentry U

Medical/dental/vision insurance

Parental leave and wellness resources

Paid time off and Volunteer Time Off

401(k) with company match

Sentry Foundation giving back

Job summary

Sentry Insurance is seeking Security Officers to safeguard multiple properties and people. You will monitor cameras, respond to emergencies, manage access control, and file incident reports, with shifts including 1st and 2nd plus rotating weekends.

Flexibility for nights, weekends, and holidays is required. Responsibilities include inspecting safety equipment, coordinating with travel on pool car keys, and maintaining logs for lost items and visitors.

Qualifications

• High school diploma or equivalent or related experience.
• CPR/AED/First Aid certification required; EMT experience preferred.
• Strong observation and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to maintain confidentiality and stay calm during incidents.
• Must be able to work nights, weekends, and holidays; flexible scheduling.

Responsibilities

• Monitor interior and exterior premises using cameras and security systems to protect people and property.
• Respond to emergencies, provide medical aid, and coordinate with emergency personnel.
• Investigate suspicious activity by reviewing cameras and access logs; report findings.
• Manage access control for staff, contractors, and visitors; issue badges and respond to alarms.
• Complete incident reports for irregularities and incidents.
• Conduct inspections of safety equipment such as extinguishers and AEDs.
• Collaborate with Travel on pool car administration and manage logs.

Skills

CPR/AED/First Aid

EMT experience

Observation

Problem-solving

Communication

Customer service

Organizational skills

Driving record

Calm under pressure

Confidentiality

Shift flexibility

ASIS membership

Education

High school diploma or equivalent

Tools

Access control systems

Job description

As a Security Officer, you'll monitor numerous properties to provide safety and security to Sentry associates, visitors, and assets.

You'll analyze and appropriately respond to emergency situations and operate as first responder for all security, safety, and medical incidents within the building and provide immediate medical support during incidents requiring certain immediate medical attention. You'll also investigate any suspicious or unusual occurrences on Sentry property and ensure necessary reporting and follow-up actions take place. You'll also administer the access control system ensuring individuals have the ability to enter appropriate areas. You'll assist with Executive Protection when requested by senior staff members or management.

We are currently looking for Security Officers to assist our 1st shift and 2nd shift teams:

1st shift hours are between 5:30am-2:30pm, Monday through Friday

2nd shift hours are from 2:30-10:30pm, Monday through Friday

There will be a rotating 3rd shift weekend from 6:30am-6:30pm or 6:30pm-6:30am depending on your shift

This role will require flexibility with the availability to work nights, weekends, holidays, and special events as required.

What You'll Do

• Patrol and monitor interior and exterior of numerous premises to prevent and detect any risks to Sentry associates and property. This includes but is not limited to monitoring cameras, security systems and numerous other devices, checking for tampering or damage to property and equipment, detecting health and safety issues, and the identification of unauthorized individuals.
• Analyze and respond appropriately to emergency situations, taking command of the scene and providing any needed aide. This may include providing medical attention, deescalating a situation by using verbal and physical tactics, giving direction to those nearby, and escorting emergency personnel through the building.
• Escalate risks appropriately based on the severity. Investigate identified risks or issues by reviewing security cameras and access control system to analyze the situation/incident, review with more experienced team members and/or managers to determine appropriate follow-up steps.
• Administer the access control system for all associates, contractors, and visitors to maintain a safe and secure environment. This involves issuing temporary badges, activating and inactivating badges, and acknowledging and responding to alarms.
• Complete incident reports on any irregularities, such as equipment and property damage, safety and health issues, theft, presence of unauthorized individuals, and any other unusual occurrences.

Additionally, you will

• Conduct regular inspections on fire extinguishers, fire valves, AED, door alarms, eyewash stations, lighting, audible alarms, etc. to ensure all equipment is properly functioning.
• Collaborate with Travel department on pool car administration by signing out and collecting keys from authorized individuals.
• Maintain lost & found, temporary keys, temporary & visitor access badges, parcel, overnight parking, and other logs.
• Perform other job-related duties as assigned from time to time.

What it Takes

• High school diploma or equivalent work experience
• Must be able to obtain and maintain CPR/AED/First Aid certification
• Medical or EMT experience preferred
• Observation and problem-solving skills
• Communication and customer service skills
• Organizational skills
• Excellent driving record
• Ability to react quickly and remain calm in sensitive situations
• Ability to maintain a high degree of confidentiality
• Ability to work nights, weekends, and holidays
• Obtain and maintain membership in professional industry organizations (i.e. ASIS)

Here is what you can look forward to as part of our team:

• Competitive Pay: Shift differential of 5% for 2nd shift and 8% for 3rd shift..
• Dining on Us: Depending on your location, we may provide a stipend that can be used at our on-site cafeteria or a meal allowance to keep you fueled .
• Continuous Learning: Unlock your potential through Sentry University and take advantage of our tuition reimbursement program.
• Comprehensive Benefits: We support your whole self with group medical, dental, and vision insurance along with parental leave, pet insurance, caregiver leave, and wellness resources. Options for HSA, FSA, and Dependent Care FSA are available.
• Work-Life Balance: Enjoy your generous Paid Time Off allowance to rest and take advantage of paid Volunteer Time Off to support your community.
• Investing in Your Future: We're committed to your long-term financial well-being. We offer a 100% company match on the first 8% you contribute to your 401(k) each pay period, and those funds vest immediately.
• Giving Back: Through the Sentry Foundation, w