Security Officer

Sentry Insurance; United States; Remote; USD 28,000 - 38,000; Full time

Job summary

Sentry Insurance is seeking a dedicated Security Officer to safeguard multiple properties and personnel. You will monitor premises, respond to emergencies, and manage access control while maintaining detailed incident reports.

This role requires flexibility for nights and weekends, with duties spanning inspections, logging, and collaboration with travel for pool car administration. The position emphasizes vigilance, confidentiality, customer service, and calm decision-making under pressure.

Qualifications

• High school diploma or equivalent or higher.
• CPR/AED/First Aid certification required.
• Medical or EMT experience preferred.
• Strong observation and problem-solving skills.
• Excellent communication and customer service abilities.
• Good organizational skills and ability to maintain confidentiality.
• Ability to work nights, weekends, and holidays.
• Maintain membership in professional organizations (e.g., ASIS) as required.

Responsibilities

• Patrol and monitor interior and exterior areas to protect people and property.
• Respond to emergencies, provide medical assistance when needed, and assist first responders.
• Investigate risks or incidents using cameras and access control systems, coordinating follow-up steps.
• Administer access control for associates, contractors, and visitors, including badges and alarms.
• Complete incident reports for irregularities and incidents.
• Conduct regular inspections of safety equipment (fire extinguishers, AEDs, alarms) to ensure functionality.
• Collaborate with Travel department on pool car administration and key control.
• Maintain logs for lost & found, temporary keys, visitor access, parcels, and parking.

Skills

Observation

Communication

Organization

Calm under pressure

Confidentiality

Night/weekend work

Driving record

Education

High school diploma or equivalent

CPR/AED/First Aid certification

Medical or EMT experience (preferred)

Job description

As a Security Officer, you'll monitor numerous properties to provide safety and security to Sentry associates, visitors, and assets.

You'll analyze and appropriately respond to emergency situations and operate as first responder for all security, safety, and medical incidents within the building and provide immediate medical support during incidents requiring certain immediate medical attention. You'll also investigate any suspicious or unusual occurrences on Sentry property and ensure necessary reporting and follow-up actions take place. You'll also administer the access control system ensuring individuals have the ability to enter appropriate areas. You'll assist with Executive Protection when requested by senior staff members or management.

We are currently looking for Security Officers to assist our 1st shift and 2nd shift teams:

• 1st shift hours are between 5:30am-2:30pm, Monday through Friday
• 2nd shift hours are from 2:30-10:30pm, Monday through Friday
• There will be a rotating 3rd shift weekend from 6:30am-6:30pm or 6:30pm-6:30am depending on your shift

This role will require flexibility with the availability to work nights, weekends, holidays, and special events as required.

What You'll Do

As a Security Officer, you will:

• Patrol and monitor interior and exterior of numerous premises to prevent and detect any risks to Sentry associates and property. This includes but is not limited to monitoring cameras, security systems and numerous other devices, checking for tampering or damage to property and equipment, detecting health and safety issues, and the identification of unauthorized individuals.
• Analyze and respond appropriately to emergency situations, taking command of the scene and providing any needed aide. This may include providing medical attention, deescalating a situation by using verbal and physical tactics, giving direction to those nearby, and escorting emergency personnel through the building.
• Escalate risks appropriately based on the severity. Investigate identified risks or issues by reviewing security cameras and access control system to analyze the situation/incident, review with more experienced team members and/or managers to determine appropriate follow‑up steps.
• Administer the access control system for all associates, contractors, and visitors to maintain a safe and secure environment. This involves issuing temporary badges, activating and inactivating badges, and acknowledging and responding to alarms.
• Complete incident reports on any irregularities, such as equipment and property damage, safety and health issues, theft, presence of unauthorized individuals, and any other unusual occurrences.

Additionally, you will:

• Conduct regular inspections on fire extinguishers, fire valves, AED, door alarms, eyewash stations, lighting, audible alarms, etc. to ensure all equipment is properly functioning.
• Collaborate with Travel department on pool car administration by signing out and collecting keys from authorized individuals.
• Maintain lost & found, temporary keys, temporary & visitor access badges, parcel, overnight parking, and other logs.
• Perform other job‑related duties as assigned from time to time

What it Takes

• High school diploma or equivalent work experience
• Must be able to obtain and maintain CPR/AED/First Aid certification
• Medical or EMT experience preferred
• Observation and problem‑solving skills
• Communication and customer service skills
• Organizational skills
• Excellent driving record
• Ability to react quickly and remain calm in sensitive situations
• Ability to maintain a high degree of confidentiality
• Ability to work nights, weekends, and holidays
• Obtain and maintain membership in professional industry organizations (i.e. ASIS)

Here is what you can look forward to as part of our team:

• Competitive Pay: Shift differential of 5% for 2nd shift and 8% for 3rd shift..
• Dining on Us:Depending on your location, we may provide a stipend that can be used at our on‑site cafeteria or a meal allowance to keep you fueled.
• Continuous Learning:Unlock your potential through Sentry University and take advantage of our tuition reimbursement program.
• Comprehensive Benefits:We support your whole self with group medical, dental, and vision insurance along with parental leave, pet insurance, caregiver leave, and wellness resources. Options for HSA, FSA, and Dependent Care FSA are available.
• Work-Life Balance:Enjoy your generous Paid Time Off allowance to rest and take advantage of paid Volunteer Time Off to support your community.
• Investing in Your Future:We’re committed to your long‑term financial well‑being. We offer a 100% company match on the first 8% you contribute to your 401(k) each pay period, and those funds vest immediately.
• Giving Back:Through the Sentry Foundation, we’re proud to support the United Way and make a difference in our communities.

Why Join Sentry?

At Sentry, we believe our people are the heart of our success. We’re proud to be recognized for the culture we’ve built, earning spots on Forbes’ lists for America’s Best Midsize Employers and Best Employers for New Grads, as well as Newsweek’s America’s Greatest Workplaces for Women and Diversity. These honors reflect our commitment to your professional satisfaction and growth.

Building on a Legacy

Our future is bright, but it’s anchored in a long history of stability. Since our founding in 1904, we’ve dedicated ourselves to helping businesses protect their futures. That trust has made us one of the largest and most financially stable mutual insurance companies in the U.S. We’re proud to have maintained an A+ rating from A.M. Best, the industry’s leading authority, for over 30 years.

Your Career, Our Community

Whether you’re working at our headquarters in Stevens Point, Wisconsin, or one of our many offices across the country, you’ll find a challenging and rewarding environment. Explore the Our Teamstab on our Career Page to see the diverse career paths we offer, with a focus on ongoing development and professional growth.

Ready to own your future? Join us at Sentry, opportunities await!

Tha Xiong

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Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.