Security Officer

MaineHealth; Scarborough (ME); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

The Security Officer I at Maine Medical Center in Scarborough, ME maintains a safe environment through proactive patrols, incident response, policy enforcement, and customer service. You will identify safety concerns, respond to emergencies, and assist clinical staff in managing disruptive individuals using approved techniques.

The role requires a high school diploma (or equivalent), IAHSS Basic certification within one year, valid driver's license, BLS within 30 days, CPI/NIMS as applicable,

Qualifications

• High school diploma or equivalent preferred; IAHSS Basic certification required within one year of hire.
• Valid Driver’s license required based on role and location; BLS certification within 30 days of hire; CPI/NIMS 100/200/700 as applicable; proficiency with assigned equipment within 30 days.
• Prior experience in hospital safety or security preferred.
• Must be 18 years or older; ability to respond to behavioral emergencies and assist staff using trained physical intervention techniques.
• Demonstrated customer service, communication, and conflict resolution skills.

Responsibilities

• Maintain a safe environment through proactive patrols and incident response.
• Identify and report safety concerns; enforce policies and assist with emergencies.
• Assist clinical staff in managing disruptive individuals using approved techniques.

Skills

Customer service

Conflict resolution

Communication

Crisis management

De-escalation

Education

High school diploma or equivalent

IAHSS Basic certification within 1 year

Tools

Security equipment

Security systems

Job description

Location: Scarborough, ME
Facility: Maine Medical Center
Schedule: Full Time
Shift: Varies
Job Category: Service/Maintenance Support
Req #: 99520
Date Posted: Nov 5, 2026

Description

The Security Officer I helps maintain a safe and secure environment for patients, visitors, staff, and organizational assets through proactive patrols, incident response, policy enforcement, and customer service. The officer identifies and reports safety and security concerns, responds to emergencies, and utilizes de-escalation techniques to manage behavioral incidents. When necessary, the Security Officer I assists clinical staff in the safe management of disruptive or combative individuals using approved physical intervention techniques consistent with training and policy.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or equivalent preferred. IAHSS Basic certification required within one year of hire.
• License/Certifications: Valid Driver’s license required based on role and location. BLS certification required within 30 days of hire; Crisis Prevention Intervention (CPI) (or equivalent) NIMS 100/200/700 (as applicable); and proficiency with assigned equipment required within 30 days.
• Experience: Prior experience in hospital safety, security, or a related field preferred. Basic computer efficiency and ability to learn and operate security-related systems and equipment.
• Additional Skills/Requirements Required: Must be 18 years or older; Ability to respond to behavioral emergencies and assist clinical staff in maintaining a safe environment through the application of trained physical intervention techniques when required. Required to wear assigned security and safety equipment, including a protective vest, for extended periods during scheduled shifts.
• Additional Skills/Requirements Preferred: Demonstrated customer service, communication, and conflict- resolution skills. Ability to maintain composure, exercise sound judgment, and interact effectively with patients, visitors, and external agencies in stressful situations.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [email protected]

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [email protected] .

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras. Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management. MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

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