Security Officer

Dignity Health; Santa Cruz (CA); On-site; USD 41,000 - 48,000; Full time

Job summary

Dominican Hospital in Santa Cruz, part of Dignity Health, seeks a Security Officer to protect staff, patients and visitors. You will respond to calls, patrol the facility, monitor alarms and dispatch officers to incidents. You’ll report unsafe conditions, investigate breaches, and document all actions clearly and timely.

The role requires knowledge of emergency procedures, hospital codes, HIPAA considerations, and delivering professional, credible interactions aligned with the hospital’s mission.

Qualifications

• High School Graduate or GED in General Studies.
• Six (6) months experience as security officer in a hospital/healthcare setting, or one (1) year experience as security officer.
• Security Guard license: CA; CPR/BLS certification; CA driver’s license within specified timeframes.

Responsibilities

• Respond to calls for assistance and protect staff, patients, and visitors.
• Patrol the facility and grounds; monitor alarms and dispatch officers as needed.
• Report unsafe conditions and investigate security breaches; write incident reports.
• Use hospital codes and radio procedures to manage security operations and access control.

Education

High School Graduate General Studies

High School GED General Studies

Security Guard: CA

American Heart Association Basic Life Support (BLS) - CPR

Driver's License: CA

Job description

Job Summary and Responsibilities

As our Security Officer, you will protect staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner. This includes incidents such as violent or unruly patients, visitors, crimes committed or in progress, or to emergency codes, and requests for opening doors. You will patrol the facility and grounds by foot or vehicle, monitor security alarms, and dispatch officers promptly to location(s) where needed, reporting unsafe acts or conditions.

Every day you will report all unsafe conditions or work hazards and adhere to patient/visitor identification policies. You will investigate security breaches, conduct investigations, and write incident reports, ensuring all activities are logged and submitted in a timely manner. You will use appropriate emergency and radio codes in dispatching security officers, escorting and providing access to secure areas of the facility and ground as appropriate.

To be successful in this role, you will demonstrate the professional and technical skills necessary, exhibiting both depth and breadth of expertise. You must have knowledge of emergency procedures, equipment, and supplies, including radios and hospital codes, and the ability to employ required tools, techniques, and technologies to minimize losses due to breaches of physical premises security. Building trust and confidence through respectful and credible interactions that reflect personal integrity and the organization's mission is essential.

• Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner. Calls may include incidents such as violent or unruly patients, visitors, crimes committed or in progress, or to emergency codes, and requests for opening doors. Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to location(s) where needed; and report unsafe acts or conditions.

• Knowledge of emergency procedures, equipment, and supplies, including of radios and hospital codes.

• Reports HIPAA breaches if witnessed; investigate security breaches, conducts investigations, and writes incident reports. Ensures that all activities are logged. That incident reports are accurately completed that they are clear, concise, legible and submitted in a timely manner.

• Use appropriate emergency and radio codes in dispatching security officers while knowing hospital campus to ensure that dispatches are to right location. Keeping the organization’s mission, vision and values at the forefront of all decision making and action.

• Keeping the organization’s mission, vision and values at the forefront of all decision making and action.

• Demonstrates the professional and technical skills necessary for the role, exhibiting both depth and breadth of expertise. Builds trust and confidence through respectful and credible interactions that reflect positively on personal integrity and the organization’s mission.

Job Requirements

Required

• High School Graduate General Studies; or

• High School GED General Studies; and

• Six (6) months experience as security officer in a hospital or healthcare setting, prior law enforcement or military service; or

• One (1) year experience as a security officer; and

• Security Guard: CA; and

• American Heart Association Basic Life Support (BLS) - CPR, within 90 Days; and

• Driver's License: CA, within 30 Days

Where You'll Work

Founded in 1941, Dignity Health - Dominican Hospital is a 188-bed, acute care, nonprofit hospital located in Santa Cruz, California. Serving over 80,000 patients annually, the hospital offers a full complement of services including heart care, orthopedics, and a Family Birthing Center. Additionally, Dominican Hospital has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and has been awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care.

One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

Pay Range

$29.51 - $34.58 /hour

We are an equal opportunity/affirmative action employer.