Security Officer

Dignity Health; Redwood City (CA); On-site; USD 39,096 - 45,805; Full time

Job summary

Dignity Health is seeking a Security Officer to protect staff, patients, and visitors in Redwood City, California. The role requires responding to incidents, patrolling the facility, monitoring security alarms, and ensuring the safety of all individuals on site.

The ideal candidate will have a high school diploma, six months of relevant experience, and a California Security Guard license. The position offers competitive pay with a range of $28.38 - $33.25 per hour.

Qualifications

• Optimally respond to calls for assistance regarding incidents or emergencies.
• Ensure all incident activities are logged and reports submitted timely.
• Build trust through respectful interactions, reflecting integrity.

Responsibilities

• Protect staff, patients, and visitors by responding to calls for assistance.
• Patrol the facility and grounds, monitoring security alarms.
• Investigate and report security breaches.

Skills

Knowledge of emergency procedures

Communication skills

Ability to patrol effectively

Incident reporting

Education

High School Graduate or GED

California Security Guard license

Basic Life Support certification

Tools

Security alarms

Radio communication equipment

Job description

Job Summary and Responsibilities

As our Security Officer, you will protect staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner. This includes incidents such as violent or unruly patients, visitors, crimes committed or in progress, or to emergency codes, and requests for opening doors. You will patrol the facility and grounds by foot or vehicle, monitor security alarms, and dispatch officers promptly to location(s) where needed, reporting unsafe acts or conditions. You will report all unsafe conditions or work hazards and adhere to patient/visitor identification policies. You will investigate security breaches, conduct investigations, and write incident reports, ensuring all activities are logged and submitted in a timely manner. You will use appropriate emergency and radio codes in dispatching security officers, escorting and providing access to secure areas of the facility and grounds as appropriate.

To be successful in this role, you will demonstrate the professional and technical skills necessary, exhibiting both depth and breadth of expertise. You must have knowledge of emergency procedures, equipment, and supplies, including radios and hospital codes, and the ability to employ required tools, techniques, and technologies to minimize losses due to breaches of physical premises security. Building trust and confidence through respectful and credible interactions that reflect personal integrity and the organization’s mission is essential.

• Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner. Calls may include incidents such as violent or unruly patients, visitors, crimes committed or in progress, or to emergency codes, and requests for opening doors. Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to location(s) where needed; and report unsafe acts or conditions.
• Knowledge of emergency procedures, equipment, and supplies, including radios and hospital codes.
• Reports HIPAA breaches if witnessed; investigates security breaches, conducts investigations, and writes incident reports. Ensures that all activities are logged and that incident reports are accurately completed, clear, concise, legible, and submitted in a timely manner.
• Use appropriate emergency and radio codes in dispatching security officers while knowing the hospital campus to ensure dispatches are to the correct location. Keeping the organization’s mission, vision, and values at the forefront of all decision making and action.
• Demonstrates the professional and technical skills necessary for the role, building trust and confidence through respectful and credible interactions that reflect positively on personal integrity and the organization’s mission.

Qualifications

• High School Graduate or High School GED in General Studies
• Six (6) months experience as security officer in a hospital or healthcare setting, prior law enforcement or military service; or
• One (1) year experience as a security officer
• California Security Guard license
• Basic Life Support certification from American Heart Association within 90 days

Where You'll Work

Founded in 1950, Dignity Health - Sequoia Hospital is a 208-bed, acute care, nonprofit hospital located in Redwood City, California. Serving over 50,000 patients annually, the hospital offers a full complement of services including heart care, stroke care, and a birthing center. Additionally, Sequoia Hospital has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and recently was awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care. It was recently named a Leapfrog 2025 Top General Hospital.

One Community. One Mission. One California

Pay Range

$28.38 - $33.25 /hour