Security Officer

Mercy General Hospital; Sacramento (CA); On-site; USD 38,000 - 59,000; Full time

Job summary

Mercy General Hospital is seeking a Security Officer to maintain safety by patrolling assigned areas, deter and investigate suspicious activity, and monitor electronic surveillance and emergency systems. Dispatching personnel via radio and responding to alarms are essential daily tasks.

You will protect staff, patients, and visitors, follow hospital codes, and log all actions. The role requires vigilance, strong observation, and commitment to the hospital’s values in a secure environment.

Qualifications

• High School Diploma or GED with 6 months security experience in healthcare or related field.
• CA Security Guard license upon hire
• Basic Life Support (CPR) certification within 90 days

Responsibilities

• Protect staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner.
• Knowledge of emergency procedures, equipment, and supplies, including radios and hospital codes.
• Reports HIPAA breaches if witnessed; investigate security breaches, conducts investigations, and writes incident reports.
• Use appropriate emergency and radio codes in dispatching security officers while knowing hospital campus to ensure dispatches are to the right location.
• Keep the organization’s mission, vision and values at the forefront of all decisions.
• Demonstrates professional and technical skills necessary for the role, building trust and credibility.

Skills

Vigilance

Observational skills

Electronic surveillance

Radio dispatch systems

Education

High School Diploma or GED

Tools

Radios

Security equipment

Job description

Job Summary and Responsibilities

As our Security Officer, you will maintain the highest level of safety and security by patrolling assigned areas, diligently deterring, detecting, and investigating suspicious activity or crime.

Every day you will effectively monitor electronic surveillance equipment and hospital emergency systems, dispatch appropriate personnel via radio, and actively patrol to protect individuals and property, all while embodying our core values and supporting strategic quality improvement.

To be successful in this role, you will demonstrate exceptional vigilance, strong observational skills, proficiency in electronic surveillance and dispatch systems, and a commitment to protecting our community while upholding our organizational values and contributing to a secure environment.

• Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner. Calls may include incidents such as violent or unruly patients, visitors, crimes committed or in progress, or to emergency codes, and requests for opening doors. Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to location(s) where needed; and report unsafe acts or conditions.


• Knowledge of emergency procedures, equipment, and supplies, including of radios and hospital codes.


• Reports HIPAA breaches if witnessed; investigate security breaches, conducts investigations, and writes incident reports. Ensures that all activities are logged. That incident reports are accurately completed that they are clear, concise, legible and submitted in a timely manner.


• Use appropriate emergency and radio codes in dispatching security officers while knowing hospital campus to ensure that dispatches are to right location.


• Keeping the organization’s mission, vision and values at the forefront of all decision making and action.


• Demonstrates the professional and technical skills necessary for the role, exhibiting both depth and breadth of expertise. Builds trust and confidence through respectful and credible interactions that reflect positively on personal integrity and the organization’s mission.

Job Requirements

Required

• High School Graduate General Studies and Six (6) months experience as security officer in a healthcaresetting or Law enforcement or military service; or One (1) yearexperience as a security officer., upon hire or


• High School GED General Studies and Six (6) months experience as security officer in a healthcaresetting or Law enforcement or military service; or One (1) yearexperience as a security officer., upon hire


• Security Guard: CA, upon hire and


• Basic Life Support - CPR, within 90 Days

Where You'll Work

Founded in 1925, Dignity Health - Mercy General Hospital is a 310-bed, acute care, nonprofit hospital located in Sacramento, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including heart care, cancer care, women’s health, and neurology. Additionally, Mercy General Hospital has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation and a Joint Commission-certified Primary Stroke Center.

One Community. One Mission. One California