Security Officer

spectrumhealth; Royal Oak (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Corewell Health is seeking a Security Officer to maintain a safe and peaceful environment across hospital properties. Under supervision, you will protect employees, visitors, and patients and may be required to obtain PA 330 certification.

You will patrol, monitor, report, and respond to incidents, collaborating with law enforcement when needed. Responsibilities include assisting in emergencies, conducting investigations, providing escorts, and enforcing hospital policies.

Qualifications

• High School Diploma or equivalent.
• 2–3 years' law-enforcement related work experience as a police officer; hospital security, corporate security, reserve police officer or military police.
• Ability to take charge and direct others in emergencies or other dangerous incidents.
• Electronic Control Devices (ECD) use - requires CPL license and Taser Training Course.
• MI Driver's License - State Michigan upon hire.
• CRT-BLS/AHA 90 days; CPR/AED/First Aid knowledge within 90 days.

Responsibilities

• Patrol campus on foot or vehicle; assist with unlocking doors and monitor for suspicious activity.
• Enforce hospital rules, regulations, and policies; assist patients, visitors, and employees.
• Support Security Operations Center with monitoring phones, alarms, cameras, and radios.
• Prepare and submit daily safety and security reports for management.
• Investigate suspected crimes on site and cooperate with law enforcement.
• Provide security escorts to staff, visitors, or patients as needed.
• Respond to routine inquiries and control access to restricted areas.
• Use non-violent de-escalation to defuse volatile situations.
• Assist Emergency Department staff with Hazmat/Decontamination procedures as required.
• Handle fire and safety drills; inspect firefighting equipment.
• May arrest for felonies or misdemeanors under PA 330 and write citations as directed.

Skills

Emergency response

Observation skills

De-escalation

Security operations

People assistance

Education

High School Diploma or equivalent

MI Driver's License

BLS/AHA certification

PA 330 certification readiness

Taser Training Course completion

Tools

Electronic Control Devices (ECD)

CPL license

Job description

Job Summary

Responsible for maintaining a safe and peaceful environment for all individuals on hospital property. Under general supervision and following standardized policies and procedures, is responsible for maintaining a secure and orderly environment and protection of the grounds and off-site buildings for Corewell Health, to include safety of all employees, visitors, and patients. This position may require Armed Security Officers to obtain Public Act 330 certification and will be able to arrest for misdemeanors offenses and must complete the Michigan State Police PA 330 certification requirements.

Essential Functions

• Patrol campus on foot and in vehicle (or on bike as assigned). Offers such assistance as unlocking doors inside or doing motor assists outside, is ever observant to suspicious activities and security violations
• Accepts and performs various duties at assigned post and assists patients, visitors, and employees. Enforces rules, regulations, and policies of the hospital as appropriate
• Works by assisting in the Security Operations Center monitoring phones, alarms, cameras, and radio traffic
• Provides statistical safety and security reporting to internal customers and senior management regarding safety and security performance, improvement strategies/initiatives, and compliance issues as required
• Completes assigned or self-generated reports or logs daily on all activities, irregularities, and investigations; logs all calls and accepts and logs all lost articles. Sends reports to managers and executives
• Investigates suspected crimes on the hospital grounds and off-site locations, prepares reports, and evaluates pertinent data and other necessary documentation. Co-operates with law enforcement on complaints
• Provides security escorts and other assistance to employees, visitors or patients as conditions warrant for safety or as assigned
• Responds to routine inquiries and directs visitors to appropriate areas, prevents unauthorized access to restricted areas
• Use proactive non-violent verbal de-escalation skills to neutralize volatile situations involving patients, staff, and visitors without escalating the event into a violent incident
• Assists nursing staff with physical management/ restraint of patients as ordered by a physician
• In dealing with non-patient aggressors, use defensive tactics and approved MCOLES force continuum if necessary to safeguard lives and well-being of staff, patients, and visitors
• May be required to possess, carry, and utilize Conduit Electronic Weapons, tasers, and other weapons in conjunction with the MCOLES force continuum as determined by Corewell Health policy
• May provide CPR (Cardiopulmonary Resuscitation)/ first aid in the event of a medical emergency on the grounds or in public areas until trained medical staff can arrive from the Emergency Department (acute care) or Local Fire Department (ambulatory) as per EMTALA (Emergency Medical Treatment and Labor Act) law
• Assist Emergency Department staff with Hazmat/Decontamination procedures to include donning and doffing of PAPR's/Tyvek suits and providing security and keeping order in the decontamination area
• Reports and responds to incidents of fire and/or safety hazards
• Inspects firefighting apparatus, extinguishers; helps with regularly scheduled fire, disaster, and other emergency drills.
• Releases patient remains to appropriate agencies or funeral homes
• At locations where PA 330 is in place, all the above essential duties plus: Diligently and appropriately utilize Police Authority to arrest for both felonies and misdemeanors on Corewell Health Property under Michigan Law (PA 330)
• Diligently and appropriately utilize citation / ticket writing and ordinance enforcement authority under Michigan Law (PA 330) and local city ordinances.

Qualifications

Required

• High School Diploma or equivalent
• Minimum of two to three years' law-enforcement related work experience as a police officer; hospital security, corporate security, reserve police officer or military police
• The ability to take charge and direct others in emergencies or other dangerous incidents
• Electronic Control Devices (ECD) use - requires approval and authorization by the Director -requires a current Carry Pistol License (CPL) license and successful completion of the specialized Taser Training Course
• LIC-Driver's License - STATE_MI State of Michigan Upon Hire
• CRT-Basic Life Support (BLS) - AHA (American Heart Association) 90 Days
• CRT-Automated External Defibrillator (AED) - UNKNOWN Unknown 90 Days
• CRT-First Aid - AHA American Heart Association 90 Days

Preferred

• Graduation from a state regulated Police Academy. May consider other experiences related to crowd control and security.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are compris