Security Officer

SeaWorld Parks & Entertainment; Philadelphia (Philadelphia County); On-site; USD 30,000 - 45,000; Full time

Job summary

Join SeaWorld as a Security Officer and help maintain a safe and enjoyable environment at Sesame Place. You'll be responsible for monitoring communications, conducting patrols, and responding to security issues, all while providing outstanding customer service. The position requires a high school diploma and experience in security or law enforcement, along with a passion for ensuring guest safety.

Benefits

FREE park admission

Discounts on park admission for family and friends

Discounts on food and merchandise

Scholarship opportunities

Exclusive employee events and giveaways

Qualifications

• Must be at least 18 years old.
• Minimum 1 year Security or Law Enforcement experience.
• Proficient in Microsoft Office Suite.

Responsibilities

• Monitor park-wide communication and respond to security calls.
• Conduct routine patrols and enforce park policy.
• Complete incident reports and manage emergency situations.

Skills

Customer service

Multi-tasking

Communication

Active listening

Education

High school diploma or GED equivalent

Tools

Microsoft Office Suite

Job description

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

What you get to do :

As a Security Officer, you will serve as an integral part of the security team completing on the job trainings, operating the Dispatch and Communications Center, and responding to calls for Security to de-escalate and resolve issues involving guests, employees, and the public. You will also gain experience managing a Dispatch / Communications center and responding to disturbances in need of Security and Law Enforcement response. You will :

Facilitate all park-wide communication via radio, phone, and email

Monitor weather throughout the day to ensure safe operation for all rides and attractions

Maintain records and logs to ensure important and timely information is accessible

Monitor video camera surveillance to ensure guest safety & enforce park policy

Maintain and enforce safety standards

Monitor Security checkpoints and posts – inspecting all bags and persons accessing or leaving the property

Complete routine patrols of the park and surrounding properties on foot and in patrol vehicles

Provide guests, employees, and vendors with safe and secure environment

Work independently or within in a team to provide a consistent message and security presence

Respond and provide aid for Emergency situations

Complete incident reports

Complete assigned tasks from management as needed

What it takes to succeed :

A passion for customer service

Excellent multi-tasking and time management skills

Outstanding communication abilities

Active listener with the ability to anticipate guests’ needs

Ability to promote and ensure a safe and secure environment

Flexibility to perform varied duties

What else is important :

At least 18 years of age

Must have a valid driver's license

Minimum 1 year Security, Law Enforcement, or comparable experience

High school diploma or GED equivalent

Experience in completing incident reports

Proficient in Microsoft Office Suite with high aptitude for computer software systems

Must be able to act responsibly with a high attention to safety

Must be able to lift, push, pull and / or carry up to 50 lbs

Position engages in extensive walking and standing throughout entire work shift

Perform the following physical activities : kneeling, squatting, bend floor-to waist / waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools / keyboard / writing)

Perform cleaning duties; including use of cleaning chemicals

Must be willing to comply with all SEA grooming guidelines and employment standards

Must be able to work indoors and outdoors, in varying weather, to include extreme heat (both in and out of costume)

Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement.

Must be available to work shift rotations including : 7 : 00AM-3 : 30PM, 3 : 00 PM-11 : 30PM, and 11 : 00PM-7 : 30AM

Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations

Ability to successfully complete all legal, company and department training requirements within established timelines

The perks of the position : Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as :

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer :

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.