Security Officer

MoMA; New York (NY); On-site; USD 30,117 - 42,895; Full time

Job summary

A leading modern art museum in New York seeks Security Officers to ensure visitor safety and comfort. Candidates will interact positively with visitors, conduct inspections, and respond to security incidents. The job requires a high school diploma, NY State Guard certificate, and at least one year of customer service or security experience. Preferred qualifications include language skills and prior museum experience. The position offers a competitive hourly wage and is unionized under Local 32BJ.

Qualifications

• Candidate must have strong organizational and planning skills.
• Fluency in languages in addition to English is preferred.
• Ability to climb stairs and stoop/kneel for security duties.

Responsibilities

• Interact with visitors positively and provide information.
• Conduct opening and closing procedures for galleries.
• Perform patrols of assigned areas and report safety issues.

Skills

Customer service

Emergency response

Communication skills

Detail-oriented

Education

High school diploma or equivalent

Bachelor’s degree or equivalent

Job description

Location: 11 West 53rd Street, New York, NY 10019, USA

The Museum of Modern Art is currently accepting applications for Security Officers (multiple openings) to interact with visitors in a positive and welcoming manner, including providing directions and information related to the Museum collection, public programs, and events. All positions are dayshift (AM) for a 40-hour workweek with weekdays off.

Additional Responsibilities

• Communicates Museum policies regarding the safety of the collection and ensures staff and visitors adhere to established protocols to safeguard the collection from damage.
• Conducts opening and closing procedures, including inspection of assigned galleries and surrounding areas to guarantee there are no safety issues or concerns prior to opening the Museum to the public.
• Performs patrols of assigned area of responsibility and reports issues and/or safety concerns to the supervisor.
• Completes daily log and other security reports as required. Reports and responds to emergency incidents (e.g., medical emergencies, natural disasters, etc.).
• Performs any other duties reasonably related to the functions described above, including exterior facility patrols, escorting contractors/vendors, etc.

Requirements

• High school diploma or equivalent is required. Bachelor’s degree or equivalent is preferred.
• New York State Guard certificate required. CPR/AED/FSD and/or Fire Guard certification preferred, but training will be provided.
• A minimum of one‑year security or customer service experience.
• Prior museum/art‑related experience a plus, but not required.
• Fluency in languages in addition to English preferred.
• Excellent verbal and written communication skills, along with strong organizational and planning skills.
• Ability to provide excellent customer service and maintain professional demeanor in a challenging and dynamic environment.
• Detail oriented, with the capability to work under minimal supervision.
• Ability to walk/stand for extended periods of time.
• Ability to climb stairs and stoop/kneel in order to perform security duties.
• Please note that a NY State Security Guard Certification is required for the Security Officer position. A provisional time period may be provided to acquire this certification.
• MoMA participates in the TSA’s Certified Cargo Screening Facility Program; therefore, the individual must successfully complete a security threat assessment through the Department of Homeland Security to participate.
• Security Officer positions at MoMA are unionized and covered under the Local 32BJ collective bargaining agreement; any individual hired into these positions will be required to become a member of Local 32BJ.

Reports to: Security Managers and Security Supervisors.

Salary: $26.50 per hour.

Application instructions: To apply, please visit MoMA Jobs. Applicants should submit a resume and statement of interest.

Equal Employment Opportunity Policy Statement: Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the Museum, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history, or any other protected category as established by applicable law, including the New York City Human Rights Law (“NYCHRL”).

This is a unionized position at MoMA with covered employees represented by the Local 32BJ Service Employees International Union.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.