Security Officer

McLaren Health Care; Mount Pleasant (MI); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

McLaren Health Care is seeking a per diem Security Officer to respond to emergencies and secure hospital facilities. The role involves rounds, incident documentation, enforcing safety policies and assisting staff and visitors as needed.

The position requires a high school diploma or equivalent and a valid Michigan drivers license. Preferred candidates have related training or an associate degree in criminal justice or a security field and some prior experience. Weekends are required.

Qualifications

• High school diploma or equivalent.
• Valid Michigan drivers license and be insurable under hospital insurance program.
• Preferred: Training beyond high school in related programs.
• Preferred: Associate degree in criminal justice, security administration or related field.
• Six months of prior work experience is preferred.

Responsibilities

• Makes rounds inside and outside of assigned areas, documenting unusual or suspicious incidents and initiating corrective action.
• Assists other security personnel and escorts visitors to locations as needed.
• Observes and documents policy non-conformances (IDs, safety, infection control, etc.).
• Completes all required paperwork timely.
• Maintains confidentiality of sensitive information.
• Responds to calls from nursing and other departments to manage disorderly individuals and emergencies.
• Performs duties per established performance standards and scripts when handling inquiries.
• Participates in emergency drills and related preparedness activities.
• Performs other related duties as required.

Skills

Customer service

Attention to detail

Communication

Discretion

Education

High school diploma or equivalent

Associate degree in criminal justice or related field

Job description

Position Summary

Under general supervision, responsibilities include being a first responder to emergency situations at the assigned facility; makes periodic tours to secure areas, provides customer service, mitigates sudden behavioral occurrences, deters crimes, checks for irregularities and inspects protection devices and fire control equipment. Assists in the enforcement of security/safety related regulations, and protects hospital patients, visitors, staff and property from hazardous conditions and/or criminal activities, including the potential for violence in the workplace.

Essential Functions and Responsibilities

• Makes rounds, inside and outside of assigned areas as scheduled or assigned, investigating and documenting all unusual or suspicious incidents, initiating corrective action as appropriate.
• Provides assistance to other security personnel, hospital employees, and escorts visitors to desired locations as necessary.
• Observes and documents the non-conformance of policies and procedures including but not limited to the display of identification badges, fire, disaster, electrical, safety and infection control policies and procedures.
• Accurately completes all required paperwork on a timely basis.
• Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital and security related information.
• Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors and emergency codes.
• Performs functions in accordance with established standards of performance, including but not limited to, using pre-established script when answering phone calls and when interacting with customers entering and exiting the facility.
• Participates in emergency preparedness drill, education and planning to the extent described in system, operations and departmental policies.
• Performs other related duties as required and directed.

Qualifications

Required

• High school diploma or equivalent.
• Must possess a valid Michigan driver's license and be insurable under the hospital insurance program.

Preferred

• Training beyond high school in related programs.
• Previous experience in health care industry.
• Associate degree in criminal justice, security administration or related field.
• Six months of prior work experience.

Additional Information

• Schedule: Per Diem
• Requisition ID: 26010119
• Daily Work Times: Variable
• Hours Per Pay Period: 0
• On Call: No
• Weekends: Yes