Security Officer

CommonSpirit Health; Mesa (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

AZ General Hospital Mesa, part of CommonSpirit Health, is seeking a Security Officer to maintain a safe environment for staff, patients, and visitors through patrolling, incident response, and vigilant monitoring.

You will log daily activities, adhere to HIPAA and privacy protocols, and coordinate with medical staff for rapid, prudent responses to emergencies within a hospital setting.

Qualifications

• High School Diploma or GED required.
• Six months' experience as a security officer with extensive public contact.
• Arizona driver's license required.
• AHA BLS card within 60 days of hire.
• Knowledge of emergency procedures and incident reporting.

Responsibilities

• Respond to calls for assistance and manage incidents promptly and prudently.
• Patrol the facility and grounds; monitor alarms and dispatch officers as needed.
• Log activities and write clear, concise incident reports.
• Know and use emergency codes in dispatching security officers to the right location.
• Protect staff, patients, and visitors; report HIPAA breaches if witnessed.

Skills

Public interaction

Observation

Communication

De-escalation

Incident reporting

Education

High school diploma or GED

Criminal justice education

Job description

Job Summary and Responsibilities

As our Security Officer, you will help the healthcare enterprise remain a safe place. You will maintain a safe and secure environment for medical staff/employees, patients, and visitors by patrolling the premises and visitor management and observing and reporting activities and incidents at an assigned site. Our officer will preserve order and act to enforce regulations when assistance is requested by medical staff and employees and responding rapidly to security emergencies within the hospital or other healthcare settings. It is expected that the security officer will demonstrate behavior consistent with CommonSpirit Health core value and humandkindness. The security officer shall support CommonSpirit Health's strategic plan and the goals and direction of the quality improvement/process improvement activities.

Every day you will ensure a safe and secure environment for medical staff, employees, patients and visitors within the hospital or healthcare setting.

To be successful in this role, you must have proactive security measures, strong interpersonal skills, keen observation and adherence to protocols.

• Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner to incidents such as violent or unruly patients, visitors, crimes committed or in progress, opening doors, and responding to emergency codes
• Patrol the facility and grounds by foot or vehicle, monitor security alarms and dispatch officers promptly to location(s) where needed and report unsafe acts or conditions
• Knowledge of emergency procedures, equipment, supplies, reports HIPPA breaches if witnessed, investigate security breaches, conduct follow-up investigations, and write incident reports
• Log all activities in a daily log to accurately record events and complete clear, concise, and legible reports in a timely manner, use appropriate emergency and radio codes in dispatching security officers while knowing the hospital campus to ensure that dispatches are to the right location

Job Requirements

Required

• High School Diploma or GED
• Six (6) months experience as a security officer involving extensive public contact
• Arizona State Driver's License
• American Heart Association-issued Basic Life Support (BLS) card within 60 days of hire

Preferred

• Completion of college level education in criminal justice
• One (1) year experience as a Security Officer in a hospital or healthcare setting, prior law enforcement or military service
• Basic Health Care Security Officer (BSO)

Where You'll Work

Hello Humankindness

Where You Will Thrive. Where You Will Make a Difference. Where Collaboration Amplifies Care.

At AZ General Hospital Mesa, you're not just joining a team - you're becoming a vital part of a community's well-being. As a 50-bed non-profit facility, we're dedicated to delivering compassionate, high-quality healthcare to Mesa and its surrounding communities. Every day, you'll see the direct impact of your work, whether it's comforting a patient, collaborating with a colleague, or innovating solutions that improve lives.

Our commitment to excellence is further strengthened through our close collaboration with Mercy Gilbert Medical Center, expanding our capabilities and offering a broader spectrum of patient care experiences and professional development opportunities.

But your impact extends even further. We are a proud member of CommonSpirit Health, a national leader operating over 2,200 care sites across 24 states. This vast network means unparalleled opportunities for growth, learning, and making a difference on a grander scale, impacting nearly 1 in 4 U.S. residents.

If you are driven by a commitment to social justice, passionate about health equity, and eager to contribute to new, innovative ways of delivering care within a highly collaborative environment, then look no further.

This isn't just a job; it's a calling, and you belong right here with us. Come build a fulfilling career where your values align with your work, and your contribution truly matters.