Security Officer

CommonSpirit Health; Gilbert (AZ); On-site; USD 36,000 - 54,000; Full time

Job summary

Mercy Gilbert Medical Center in Gilbert, AZ seeks a Security Officer to maintain a safe environment for staff, patients, and visitors by patrolling, monitoring access, and responding to security incidents.

This role requires proactive security, strong interpersonal skills, and adherence to hospital protocols; you will document events, use proper codes, and protect privacy under HIPAA.

Join a team that values compassion, teamwork, and rapid, prudent actions in emergencies.

Qualifications

• High School Diploma or GED is required.
• Six months of security officer experience with extensive public contact.
• Arizona driver's license is required.
• BLS certification within 60 days of hire.

Responsibilities

• Protect staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner to incidents such as violent or unruly patients, visitors, crimes in progress, opening doors, and responding to emergency codes.
• Patrol the facility and grounds by foot or vehicle, monitor security alarms and dispatch officers to locations where needed, and report unsafe acts or conditions.
• Knowledge of emergency procedures, equipment, supplies, HIPAA breaches reporting, investigations, and writing incident reports.
• Log daily activities, record events clearly, and use proper emergency and radio codes to ensure dispatches reach the right location.

Education

High School Diploma or GED

Six (6) months experience as a security officer involving extensive public contact

Arizona State Driver's License

American Heart Association-issued Basic Life Support (BLS) card within 60 days of hire

Job description

Job Summary and Responsibilities

As our Security Officer, you will help the healthcare enterprise remain a safe place. You will maintain a safe and secure environment for medical staff/employees, patients, and visitors by patrolling the premises and visitor management and observing and reporting activities and incidents at an assigned site. Our officer will preserve order and act to enforce regulations when assistance is requested by medical staff and employees and responding rapidly to security emergencies within the hospital or other healthcare settings. It is expected that the security officer will demonstrate behavior consistent with CommonSpirit Health core value and humandkindness. The security officer shall support CommonSpirit Health's strategic plan and the goals and direction of the quality improvement/process improvement activities.

Every day you will ensure a safe and secure environment for medical staff, employees, patients and visitors within the hospital or healthcare setting.

To be successful in this role, you must have proactive security measures, strong interpersonal skills, keen observation and adherence to protocols.

• Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner to incidents such as violent or unruly patients, visitors, crimes committed or in progress, opening doors, and responding to emergency codes
• Patrol the facility and grounds by foot or vehicle, monitor security alarms and dispatch officers promptly to location(s) where needed and report unsafe acts or conditions
• Knowledge of emergency procedures, equipment, supplies, reports HIPPA breaches if witnessed, investigate security breaches, conduct follow-up investigations, and write incident reports
• Log all activities in a daily log to accurately record events and complete clear, concise, and legible reports in a timely manner, use appropriate emergency and radio codes in dispatching security officers while knowing the hospital campus to ensure that dispatches are to the right location

Job Requirements

Required

• High School Diploma or GED
• Six (6) months experience as a security officer involving extensive public contact
• Arizona State Driver's License
• American Heart Association-issued Basic Life Support (BLS) card within 60 days of hire

Preferred

• Completion of college level education in criminal justice
• One (1) year experience as a Security Officer in a hospital or healthcare setting, prior law enforcement or military service
• Basic Health Care Security Officer (BSO)

Where You'll Work

Imagine a workplace where your passion for healing meets a commitment to community. At Mercy Gilbert Medical Center, a 198-bed non-profit facility, you'll be an integral part of providing exceptional, compassionate healthcare to the vibrant and growing communities in and around Gilbert, Arizona.

Exciting News! Coming Soon: A State-of-the-Art Women's and Children's Pavilion will further enhance our specialized care for mothers and children.

You belong here if you are:

• Committed to social justice. We believe everyone deserves equitable access to healthcare, regardless of background or circumstance. You'll contribute to a culture that champions fairness, dignity, and respect for all.
• Dedicated to health equity. We actively work to address disparities in healthcare and improve outcomes for underserved populations. Your skills will help us create a healthier community, one patient at a time.
• Prepared to deliver care in new, innovative ways. The healthcare landscape is constantly evolving, and we embrace forward-thinking approaches to patient care. We value creativity, adaptability, and a willingness to explore new solutions to complex challenges.
• Seek a collaborative and supportive environment. At Mercy Gilbert, you'll work alongside a diverse team of dedicated professionals who share your commitment to excellence. We foster a culture of teamwork, mutual respect, and continuous learning.
• Envision a career with purpose. Every day, you'll have the opportunity to make a tangible difference in the lives of individuals and families and the community. Your work here isn't just a job; it's a calling.

Your skills are valued, your compassion celebrated, and your commitment to a healthier future empowered. Join us and make a lasting impact.