Security Officer

Mercy Medical Center, Baltimore, MD; Mays Chapel (MD); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Wellness credit

401(k) retirement plan

PTO & holidays

Tuition reimbursement

Mental Health resources

Disability benefits

Discounts on insurance plans

Rewards & Recognition program

Job summary

Mercy Ridge in Maryland is seeking a Security Officer to safeguard patients, visitors and staff across Mercy Medical Center properties. You will patrol buildings, respond to incidents, and uphold Mercy values while coordinating with Concierge and hospital leadership.

This role requires a High School diploma, CPR certification within six months, and preferred Security experience; Special Police Commission is a plus.

Qualifications

• High School Diploma or GED is required.
• One year experience in security preferred.
• Must obtain CPR certification within 6 months of hire or transfer; CPR must be current.
• Special Police Commission preferred but not required

Responsibilities

• Patrol buildings and grounds to maintain a safe environment for patients, visitors, staff and residents.
• Respond to security incidents; assist with investigations and incident reporting.
• Enforce Mercy Ridge policies and procedures and maintain positive rapport with residents, visitors and coworkers.
• Provide front desk coverage for staff breaks and assist with elevator malfunctions and emergency responses.

Skills

Security

Patrol

Education

High School Diploma or GED

Job description

Summary

Join Our Team at Mercy Ridge – Now Hiring a Security Officer!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi‑time recipient of Forbes’ America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you’re passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to join our Mercy family.

Responsibilities

• The Security Officer provides a secure environment for patient care functions of the Medical Center by protecting patients, visitors and staff through the patrol of buildings, property and grounds. The Security Officer will respond to, evaluate and assist with mitigating any security related issues. The Security Officer provides a secure environment for patient care functions of the Medical Center by protecting patients, visitors and staff through the patrol of buildings, property and grounds. The Security Officer will respond to, evaluate and assist with mitigating any security related issues. Serves as an Ambassador for upholding the Mercy values of Hospitality, Justice, Dignity, Stewardship, Prayer, and Excellence.
• Makes scheduled rounds both inside and outside the buildings to help maintain a safe and secure environment for residents and their property as well as company property.
• Enforces Mercy Ridge policies, procedures, and regulations.
• Responds to all fire alarms and apartment emergency calls.
• Develops and maintains a good working rapport with residents, family members, visitors, vendors and co‑workers, to assure safety & security procedures meet the needs of the facility.
• Assists with special security needs as they arise involving employees, visitors, and other members of the community.
• Provides detailed written reports of all incidents that occur during the shift and shares with community leadership.
• Maintains entrances in facility for safe passage at all times.
• Accomplishes all work in the order of priority set by supervisor. Performs specific work duties and responsibilities as assigned by supervisor.
• Partners with Concierge to complete daily up and about checks.
• Performs service related tasks as assigned to ensure the safety and security of residents and staff.
• Maintains all tools, equipment and supplies in proper condition.
• Reports all incidents/accidents immediately. Reports all unsafe/hazardous conditions equipment immediately, trained and knowledgeable in equipment lockout/tag out procedures. Assures that established safety regulations are followed at all times. Recognizes unsafe conditions and takes action or reports conditions to supervisor.
• Utilizes proper use of body mechanics and personal protective equipment (‘PPE’) and devices.
• Uses equipment, services and supplies in a cost-effective manner.
• Attends in-service training and education sessions, as assigned.
• Must be knowledgeable of legal requirements while conducting investigations and interviewing witnesses and suspects.
• Provides coverage for the front desk for staff breaks when needed.
• Assists with elevator malfunctions and entrapments, escorts emergency services to the location when needed.

Requirements

• High School Diploma or GED
• One year experience in security preferred.
• Must obtain CPR certification within 6 months of hire or transfer. CPR must be current at all times.
• Special Police Commission preferred but not required

Min

USD $18.66/Hr.

Max

USD $30.79/Hr.

Salary Information

Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid‑portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.

Benefits

• Benefits Eligibility is based on your scheduled FTE status and Job Category
• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.