Security Officer

Treasure Island Hotel Casino; Las Vegas (NV); On-site; USD 30,000 - 50,000; Full time

Job summary

Treasure Island Hotel Casino in Las Vegas is seeking a Security professional to ensure the safety and security of guests and staff. Responsibilities include patrolling the property, resolving complaints, and monitoring restricted areas.

The ideal candidate should have at least one year of customer service experience, with previous security or military experience preferred. Candidates must complete training in CPR, AED, and First Aid during their probation period.

Qualifications

• At least one year of customer service experience required.
• Previous Security and/or Military experience preferred.
• Must complete CPR, AED, and First Aid training.

Responsibilities

• Patrol T.I. property and greet guests.
• Resolve complaints from guests and employees.
• Monitor access to restricted areas.

Skills

Customer service experience

Ability to remain calm under stress

Communication skills

Knowledge of CPR and First Aid

Job description

Specific Job Functions

• Patrol any and all areas of T.I. property to greet guests and handle any issues which may arise
• Escort Guest and Employees as necessary
• Operate a two-way radio to communicate with the Control Room and other Security staff
• Resolve complaints and issues involving both guests and employees
• Monitor access to restricted areas
• Provide assistance to disabled / impaired individuals including those in wheelchairs
• Remove and carry drop boxes from the gaming tables
• Monitor access to guest rooms by checking room keys at the elevator lobby
• Operate company owned vehicles, trucks, and motorized carts to respond to incidents and maintain security on and off the property
• Provide cardiopulmonary resuscitation (CPR) and operate an automated external defibrillator (AED) machine when emergencies arise
• Use a computer to complete reports regarding property incidents such as guest accidents, personal property damage, vehicle accidents, theft, and guest complaints
• Work in a high pace high stress areas and situations
• Make split second decisions
• Assist in fire situations
• Assist in evacuations
• Engage persons who are in violation of Hotel policy and procedure or in violations of federal, state, county, city or local laws and ordinances up to and including detentions and arrests
• Able to remain calm, polite, professional and yet stay firm with your actions when engaging such persons
• Perform all duties deemed for the success of the department

Responsibilities / Qualifications

At least one year customer service experience required

Previous Security and/or Military experience preferred

Must be able to complete the following training during your probation period or when the first class is available:

• Covers all aspects of the job

• Training packet with management
• CPR – Cardiopulmonary Resuscitation
• AED – Automated External Defibrillation
• First Aid
• MDTS – handcuffing/control and restraint training
• No Guard Card needed

This training needs to be maintained throughout your employment

To be eligible for or remain in a full-time position within the Security Department you must be able to complete and stay proficient in the following:

• Security iTrak
• Photos
• Scanner
• Report paperwork
• Digital video system including video review, video exporting and printing photos from video

Report Writing

Security Command and Control Room:

• High stress and fast paced situations
• Security iTrak
• Digital video system to include learning all cameras and placement, watching multiple monitors, all camera numbers, camera control, video review, exporting video and printing photos from video
• Dispatching multiple Security members and multiple calls
• Multiple telephone lines including emergency services lines
• Multiple alarm panels including the Life Safety System

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.