Security Officer

Hyatt Hotels Corporation; Indianapolis, Northern (IN, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Training provided

Job summary

Hyatt Regency Indianapolis seeks a Loss Prevention / Security Officer to maintain a safe environment for guests, colleagues and property. This role emphasizes safety protocols, emergency response, and delivering exceptional customer service.

You will patrol with vigilance, document incidents, enforce rules, assist guests, monitor cameras, and coordinate with law enforcement when needed. Strong communication and a professional demeanor are essential.

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Willingness to train and learn safety procedures.

Responsibilities

• Maintain a visible, approachable presence in high-traffic areas to ensure safety.
• Conduct regular foot patrols and inspect for hazards.
• Respond promptly to emergencies as a First Responder when needed.
• Investigate and document security incidents with detailed reports.
• Enforce property rules and manage disruptive situations tactfully.
• Assist with lost and found inquiries with accurate records.
• Provide assistance and direction to guests and colleagues.
• Collaborate with local law enforcement when required.
• Monitor security cameras and alarm systems for risks.
• Support safety during events and peak hotel periods.

Skills

Communication

Interpersonal skills

Problem solving

Calm under pressure

Flexibility

Education

High School Diploma or GED

Tools

Security systems

Job description

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Hyatt Regency Indianapolis: Where Professionalism and Teamwork Create Unforgettable Guest Experiences... Work with a team that blends professionalism and collaboration to deliver the finest in hospitality.

US - IN - Indianapolis

Posted: Aug 24, 2026

Summary

Job Title: Loss Prevention / Security Officer - Open Availability
Location: Hyatt Regency – Indianapolis
Department: Security
Employment Type: Regular Full-Time

About Us

Hyatt Regency Indianapolis offers a contemporary, elegantly designed experience seamlessly connected to the Convention Center and just steps from Lucas Oil Stadium. Located in the heart of downtown Indianapolis, our hotel blends modern amenities with classic design elements, providing an oasis in one of the Midwest’s most vibrant cities.

Job Summary

As a Loss Prevention / Security Officer at Hyatt Regency Indianapolis, you will be responsible for maintaining a safe and secure environment for our guests, colleagues, and property. You will play a vital role in upholding safety protocols, responding to emergencies, and delivering exceptional customer service. This is a dynamic role that requires vigilance, strong problem-solving skills, and a professional demeanor.

Key Responsibilities

• Maintain a visible and approachable presence in high-traffic areas, monitoring guest activities and ensuring safety.
• Conduct regular foot patrols of the property, inspecting for any safety hazards or unusual activities.
• Respond promptly to emergencies, including medical incidents, fire alarms, and disturbances, acting as a First Responder when needed.
• Investigate and document security incidents, accidents, and suspicious behavior through detailed written reports.
• Enforce property rules, including trespassing laws, and manage potentially disruptive situations with tact and professionalism.
• Assist with lost and found inquiries, ensuring accurate documentation and retrieval processes.
• Provide assistance and direction to guests and colleagues in need, demonstrating excellent customer service.
• Collaborate with local law enforcement or emergency services when required.
• Monitor security camera footage and alarm systems, identifying potential risks or breaches.
• Support other departments in ensuring safety during events, conferences, or peak hotel periods.

Physical and Safety Requirements

• Ability to stand, walk, and patrol the property for extended periods.
• Must be able to lift, pull, and push materials or equipment up to 50 pounds.
• Comfortable responding to emergencies, including physical confrontations or assisting in evacuations, if necessary.
• Ability to work in varying conditions, such as during inclement weather or within tight spaces (e.g., stairwells or maintenance areas).
• Ensure adherence to all safety procedures, including wearing necessary personal protective equipment (PPE) and following OSHA guidelines.

Qualifications

• High School Diploma or GED required.
• Prior experience in security or law enforcement preferred, but not required; we are willing to train motivated individuals.
• Strong communication and interpersonal skills, with the ability to interact effectively with guests and colleagues.
• Basic computer skills for monitoring security systems and writing reports.
• Excellent problem-solving abilities and a calm, professional demeanor in high-pressure situations.
• Flexibility to work a variety of shifts, including nights, weekends, and holidays.
• CPR and First Aid certification are a plus (or willing to obtain).

Why Join Us

Hyatt Regency Indianapolis offers a supportive, team-oriented environment with opportunities for growth. As a Loss Prevention / Security Officer, you will have the opportunity to contribute to a safe and welcoming atmosphere, ensuring our guests have an exceptional experience while enhancing your career in security services.

We are an equal opportunity employer, fostering diversity and inclusivity in our workforce.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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