Security Officer

Hershey Entertainment & Resorts Company; Hershey (PA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Free admission

Free parking

Discounts on food & shopping

Job summary

Hersheypark is seeking a Part-Time Security Officer to protect guests and team members across Hersheypark and related venues. You will monitor entrances, screen items, and help guests while maintaining a safe environment.

The role requires 18+ with the ability to work weekends/holidays, in a fast-paced setting, and to follow all safety procedures and training requirements.

Qualifications

• Must be at least 18 years old on the date of applying.
• Friendly, upbeat and able to interact with guests.
• Ability to work independently and stay motivated.
• Detail-oriented with clear verbal and written communication.
• Ability to deliver safety instructions clearly via microphones/radios.
• Must complete all legal, company and department trainings.
• Must remain alert and vigilant at all times.
• Ability to handle stressful situations and emergencies.
• Comfortable in a fast-paced environment and maintain a positive attitude.

Responsibilities

• Monitor vehicles and entrants to ensure authorization.
• Screen guests and team members for prohibited items.
• Know assigned venue section to assist guests efficiently.
• Observe guest behavior for policy compliance.
• Assist with post-event cleanup.
• Provide a safe and friendly atmosphere for guests and staff.

Skills

Guest interaction

Independent work

Clear communication

Safety instruction delivery

Attention to detail

Situational awareness

Stress management

Professional image

Team collaboration

Job description

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

Security Officers are responsible for ensuring the safety of all guests and team members at the Hersheypark Entertainment Complex venues, as well as providing assistance to ensure guests enjoy their time at our venues. Security Officers work year-round at all of our venues, including Hersheypark, ZooAmerica, GIANT Center, Hersheypark Stadium, and Hershey Theatre.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Functions

• Monitor all vehicles and team members entering and exiting our venues to ensure all are authorized
• Conduct guest and team member entry screening to prevent prohibited items from entering the venue
• Be familiar with an assigned section of a venue in order to assist guests properly and efficiently
• Monitor guest behavior for compliance with event and venue policies
• Assist with post-event clean-up
• Provide a safe and friendly atmosphere to guests and team members
• Consistently practice safe work habits including, but not limited to, the use of personal protective equipment, lifting, and reporting of unsafe situations

Basic Qualifications

• Must be at least 18 years of age on the date of applying

Knowledge, Skills, And Abilities

• Must be friendly, upbeat, and work well with other team members and be able to interact with guests
• Must be able to work independently and be self-motivated to perform all aspects of the job at all times
• Must be detail-oriented and have clear verbal and written communication skills
• Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into microphones and radios
• Must be able to successfully complete all legal, company, and department training requirements
• Must have the ability to remain alert and vigilant at all times
• Must have the ability to handle stressful working conditions, and emergencies, and accept a high degree of accountability
• Must be comfortable working in a fast-paced environment
• Must display a positive attitude, an eagerness to learn, and a professional image in compliance with Hershey Entertainment & Resorts guidelines

Job Demands

• Must be able to work a flexible schedule including weekends and holidays - Team members must work a minimum of eight (8) hours every two pay periods in order to stay an active employee
• Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather.
• Physical requirements would include the ability to stand and walk unassisted (for up to eight hours at a time), bend at the waist and knees and have repeated manual dexterity, the ability to push, pull, and reach above shoulder level, and lift up to fifty (50) pounds without assistance

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.