Security Officer

Cone Health Medical Group; Greensboro (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Cone Health Medical Group is seeking a Security Officer to monitor hospital facilities and grounds, supporting a safe environment for patients, visitors, and staff. The role involves access control, patrolling, incident response, and documenting daily activities for leadership review.

Under close supervision, you will assist with responses to incidents, coordinate motor vehicle support, and help with securing campus buildings.

Qualifications

• High School Diploma or equivalent is required.
• 6 months of experience is required.
• Valid Driver's License required; if driving a Cone Health vehicle, 5 years of driving experience and MVR approved by Risk Management.

Responsibilities

• Help control access to hospital facilities to ensure only authorized people enter and leave the premises.
• Assist with patrolling hospital areas to respond to incidents, thefts, and accidents as they arise.
• Document daily activities and events for reporting to the Director.
• Coordinate responses to motor vehicle assistance needs and escalated conflicts with courteous interactions.
• Support locking/unlocking campus offices, rooms, and buildings for authorized entry and exit.
• Intervene in verbal and physical altercations to find a safe resolution.
• Support Morgue Services staff on security-related tasks as needed.
• Perform other duties as assigned.

Skills

Access control

Patrolling

Incident response

Documentation

Customer service

Conflict management

Education

High School diploma or equivalent

Job description

The Security Officer assists with the continuous surveillance of hospital facilities and grounds. Working under close supervision, this role helps to provide a safe environment for patients, visitors, and staff.

Essential Job Function

• Helps to control access to hospital facilities to ensure that only authorized people enter and leave the premises.
• Assists with patrolling hospital areas to respond to incidents, thefts, and accidents as they arise.
• Documents daily activities and events for reporting of the departmental activities to the Director.
• Helps coordinate responses to motor vehicle assistance needs and escalated conflicts to serve customers with courteous interactions.
• Supports the locking and unlocking campus offices, rooms, and buildings to allow entry and exit for authorized people.
• Intervenes in altercations (verbal and physical) that may include patients, visitors, and/or staff to find a safe resolution.
• Supports Morgue Services staff on security-related tasks as needed.
• Performs other duties as assigned.

Education

• Required: High School Diploma or equivalent

Experience

• Required: 6 months

Licensure/Certification/Listing

• Required: Valid Driver's License (if driving a Cone Health vehicle, must have 5 years of driving experience and Motor Vehicle Record (MVR) must be approved by Risk Management)STARR and BLS within 30 days of hire.