Security Officer

The Hospitals of Providence; El Paso (TX); On-site; USD 20,664,000 - 30,307,200; Full time

Job summary

The Hospitals of Providence Memorial Campus is seeking an Evening shift Security Officer (Unarmed) to ensure a safe environment for patients, staff, and visitors. The role emphasizes strong customer service, vigilance, and rapid response to incidents across the facility.

Qualifications include a high school diploma or GED, prior security or strong customer service experience, and state-required licensure with a valid driver’s license.

Qualifications

• High school diploma or GED required.
• 2 years in a security role or equivalent strong customer service experience.
• Licensure/certification as required by state law; valid state driver’s license.

Responsibilities

• Protect life, property, information, and reputation by employing situational awareness.
• Monitor and secure entrances/exits; verify credentials and direct to authorized areas.
• Evaluate and respond to events per system policies; provide excellent customer service to staff, patients, and visitors.
• Respond to emergencies, disturbances, and safety incidents; document all incidents as required by policy.
• Maintain knowledge of all security orders and applicable regulatory requirements.

Skills

Customer service

Situational awareness

De-escalation

Emergency response

Education

High school diploma or GED

Tools

AHA BLS

Job description

Overview

Embark on a rewarding career with The Hospitals of Providence - Memorial Campus hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At The Hospitals Of Providence - Memorial Campus, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work‑life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status.

Job Summary

Job Shift: Evenings

Job Type: Full time

Security Officer (Unarmed Security) is instrumental in maintaining a safe and secure environment for our employees, patients, physicians, students, vendors, and visitors by monitoring and patrolling our facilities. Officers demonstrate exceptional customer service while providing assistance with disruptive incidents, emergency services, personal protection, and traffic/parking control.

Responsibilities

• Protect life, property, information, and reputation by employing situational awareness.
• Monitoring and securing designated entrances/exits; observing the flow of employees, patients, physicians, students, vendors, and visitors into the facility; verifying credentials; and providing directions to authorized areas.
• Evaluate and respond in a timely manner to events and incidents in accordance with system policies. Provide exceptional customer service to staff, patients, visitors, and physicians.
• Respond immediately to emergency/unusual situations, including disturbances, disruptive employees, patients, vendors & visitors, fires, and medical emergencies (including restraining agitated patients in accordance with Tenet Corporate Security and facility policy). Prepare and submit all required incident documentation in accordance with Tenet Corporate Security and facility policies and procedures.
• Maintain in-depth knowledge of all security orders, written and oral, pertaining to assigned duties, as well as working knowledge of regulatory requirements.

Qualifications

Required: High school graduate or GED; or equivalent combination of education and experience.

Required: 2 years in a security role, law enforcement, or military background; or a minimum of 3 years of strong customer service roles with the ability and willingness to learn security practices.

Required: Licensure/certification as required by state law. Valid state driver's license. AHA BLS.

Organization Description: The Hospitals of Providence have faithfully been serving our community since 1902. Generations of families have chosen our hospitals to be a steward of health in the El Paso community. Our five hospitals include a children’s hospital committed to providing the care patients need, when they need it. Today, the Hospitals of Providence are comprised of our region's most trusted hospitals, each dedicated to meeting our families' specific healthcare needs. Join our team!

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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