Security Officer

Churchill Downs Incorporated; Collinsville (VA); On-site; USD 48,216,000 - 54,415,000; Full time

Job summary

Churchill Downs Incorporated is seeking a Security Officer to safeguard company assets, guests, and team members while upholding guest satisfaction and the organization’s core values.

The position offers $17.00 per hour and requires a high school diploma, 6–12 months of security experience, and a valid racing license. Duties include incident response, reporting, access control, and collaboration with staff across shifts that may include nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Six (6) months to one (1) year experience in security or law enforcement preferred.
• Must obtain and maintain a valid racing license.

Responsibilities

• Ensure smooth department operation following policies and internal controls for responsible gaming and procedures.
• Attend daily briefings and maintain punctual, positive participation.
• Write clear, concise incident reports based on facts.
• Respond to non-routine incidents; notify supervisor as needed.
• Perform currency transports per gaming procedures.
• Communicate with security personnel via two-way radios.
• Respond to guest incidents and resolve complaints fairly.
• Safeguard property assets and sensitive information.
• Provide First Aid and CPR when required.
• Maintain knowledge of gaming laws and company policies to ensure safety.
• Share information within the department and inform management as needed.
• Escalate issues beyond scope to supervisor.

Skills

Verbal communication

Written communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

6–12 months security experience preferred

Job description

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Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

JOB SUMMARY

Responsible for the safety and security of the company assets, guests, and Team Members while maintaining guest satisfaction and supporting the business’ core values.

Compensation $ 17.00 per hour

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensures the smooth operation of the department by following prescribed policies and procedures, and by adhering to and enforcing the responsible gaming plan and internal control policies and procedures.
• Attends daily briefings and meetings; is on time and participates in a positive manner.
• Writes reports in a clear and concise manner noting only information based on facts, without interjection of one’s opinion.
• Responds to all non-routine incidents taking appropriate actions and making the proper notifications.
• Performs currency transports in accordance with gaming procedures.
• Communicates with other security personnel via two-way radios, using established "10-codes".
• Responds to all guest incidents.
• Ensures quick, fair and consistent results to guests complaints.
• Safeguards property assets.
• Responds and reacts to First Aid situations and administering CPR.
• Ensures the integrity of gaming, banking, count room and cash handling procedures.
• Responsible for proper handling of confidential information, reports, incidents, and materials.
• Responsible for communication within the department, ensuring that information is shared with Team Members.
• Informs management team of information necessary to the efficient operation of the business.
• Maintains knowledge of gaming laws/racing regulations, and company policies to ensure adherence to all safety protocols and procedures.
• Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.
• Keeps position supervisor informed of relevant activities.
• Performs other related duties as assigned.

#rosies

REQUIRED SKILLS AND ABILITIES

• Excellent verbal and written communication skills.
• Excellent attention to detail and observational skills.
• Conflict resolution and mediation skills.
• Ability to multitask in a high-volume environment.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent.
• Six (6) months to one (1) year experience in security or law enforcement training, schooling, or certification is preferred.
• Other combinations of education and experience may be considered.
• Must obtain and maintain a valid racing license.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The Team Member will be required to stand and walk for extended periods of time.
• While performing the duties of this job, the Team Member is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
• The Team Member may be required to lift up to 50 pounds.
• The Team Member may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise and flashing lights depending on the assigned station and guest volume.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

Nearest Major Market: Blacksburg
Nearest Secondary Market: Virginia