Security Officer

100 Albany Med Health System; City of Albany (NY); On-site; USD 49,763 - 69,668; Full time

Benefits offered by this job

Excellent health care coverage

Support programs for emotional, physical, and mental wellbeing

Job summary

100 Albany Med Health System seeks a Security team member to patrol assigned zones, engaging with visitors and staff, ensuring safety and compliance with policies. The ideal candidate has a High School Diploma and NYS security guard registration.

With 1–3 years of hospital experience preferred, the role offers a salary ranging from $49,763.00 to $69,668.00. Benefits include excellent health care coverage and support programs for wellbeing.

Qualifications

• 1–3 years of experience in a hospital environment preferred.
• Effective computer knowledge and report-writing skills.
• Capacity to perform essential duties with or without reasonable accommodation.

Responsibilities

• Patrols zones and engages with visitors and employees.
• Responds to assigned incidents and investigates thoroughly.
• Secures access points and controls facility access.

Skills

Interpersonal skills

Communication skills

Judgment

Emotional control

Decision-making skills

Education

High School Diploma or G.E.D.

NYS security guard registration

Valid driver’s license

Job description

Department/Unit: Security | Work Shift: Night (United States of America) | Salary Range: $49,763.00 - $69,668.00

Essential Duties and Responsibilities

• Upholds AMC standards in providing exceptional service to all “customers”.
• Exhibits a professional demeanor and ensures effective communication (verbal and written) at all times.
• Patrols throughout assigned zones/posts and regularly engages people, offering assistance to visitors and employees.
• Responds to all assigned incidents promptly, thoroughly investigates, and properly documents information.
• Identifies issues requiring attention (facility problems, malfunctions, security concerns) and takes appropriate action, notifying supervision.
• Ensures compliance with AMC policies and The Joint Commission standards, including no smoking, parking, ID card display/use.
• Secures access points, doors, offices, and other areas; controls facility access and documents referrals.
• Handles traffic direction and control during accidents, construction, or special details.
• Uses verbal de‑escalation techniques to manage conflicts.
• Restrains individuals who pose a safety risk, collaborating with medical staff when needed.
• Obtains information from employees involved in misconduct or criminal activity.
• Performs escorts, fire watches, dispatcher functions, and other tasks as assigned.
• Communicates all significant incidents to Security Administration and performs additional duties as directed.

Qualifications

• High School Diploma or G.E.D. (required).
• 1–3 years of experience in a hospital environment (preferred).
• Strong interpersonal and communication skills.
• Good judgment, emotional control, objectivity, and sound decision‑making skills.
• Ability to work independently and effectively under pressure in emergency situations.
• Effective computer knowledge and report‑writing skills.
• Capacity to perform essential duties with or without reasonable accommodation.
• NYS security guard registration (required upon hire).
• Valid driver’s license in the state (required upon hire).
• Will accept equivalent combination of relevant education and experience as appropriate.

Physical Demands

• Standing – Constantly
• Walking – Constantly
• Sitting – Constantly
• Lifting – Rarely
• Carrying – Frequently
• Pushing – Frequently
• Pulling – Occasionally
• Climbing – Occasionally
• Balancing – Occasionally
• Stooping – Occasionally
• Kneeling – Frequently
• Crouching – Frequently
• Crawling – Frequently
• Reaching – Occasionally
• Handling – Frequently
• Grasping – Frequently
• Feeling – Frequently
• Talking – Constantly
• Hearing – Constantly
• Repetitive motions – Constantly
• Eye/Hand/Foot coordination – Constantly
• Working conditions – Extreme cold, heat, humidity, wet, noise, hazards, temperature change, vibration, weather conditions are rare or occasional.

Benefits

• Excellent health care coverage with no copay at Albany Medical Center providers.
• A wide array of services and programs to support emotional, physical, and mental wellbeing.

Albany Medical Center is an equal opportunity employer.