Security Officer

The Whitehall Hotel; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

The Whitehall Hotel in Chicago is seeking a Hotel Security Officer responsible for patrolling the hotel premises to maintain order and enforce regulations. The candidate will be tasked with investigating disturbances, complaints, and ensuring safety compliance.

Qualifications include a one-year certificate from a technical school or related experience, strong communication skills, and the ability to work flexible hours, including weekends. Being at least 21 years of age is required.

Qualifications

• One-year certificate from college or technical school or equivalent experience.
• Ability to write routine reports and correspondence.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Patrol lobbies, corridors, and public areas to maintain order.
• Investigate disturbances, thefts, and accidents.
• Administer the lost and found.
• Write incident reports and notify staff of concerning individuals.

Skills

Patrolling

Incident reporting

Conflict resolution

Communication

Safety equipment knowledge

Education

One-year certificate from college or technical school

Job description

Job Title: Hotel Security Officer

Status: Non-Exempt

Job Summary

Patrols hotel premises to maintain order, enforce regulations, and ensure observance of applicable laws by performing the following duties.

Essential Duties and Responsibilities

• Patrol lobbies, corridors, public rooms, and back parking lot
• Confer with management, interview guests and employees, and interrogate persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, and accidents
• Patrol public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment
• Warn or eject troublemakers, and caution careless persons
• Obtain assistance for accident victims and write incident reports
• Notify staff of presence of persons with questionable reputations
• Assist management and enforcement officers in emergency situations
• Administer the lost and found
• Perform other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience

One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Other

Ability to work a flexible schedule, including weekends and holidays. Must be at least 21 years of age.