Security Officer

Lifepoint Health®; Carthage (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Retirement plan with company match

Wellness programs

Professional development

Job summary

Highpoint Health - Riverview Regional Medical Center is seeking a Security Officer to join our team and help maintain a safe, welcoming hospital environment. You will perform rounds, monitor access points, respond to incidents, and assist patients, visitors and staff with professional security support.

The role requires a high school diploma, Tennessee unarmed security licensure, and ability to complete fingerprinting/background checks and onboarding training.

Qualifications

• Must have a high school diploma or equivalent.
• Ability to obtain/maintain Tennessee unarmed security licensure.
• Ability to complete state fingerprinting/background checks and pre-employment screening.
• Must complete NCI/Handle With Care training on onboarding.
• Ability to document incidents and patient observations in writing.
• Strong interpersonal and communication skills for interacting with patients, visitors and staff.
• dependable and able to cover afternoons, evenings, nights, weekends and holidays.
• Calm, with good judgment when responding to security concerns.

Responsibilities

• Conduct routine security rounds to identify safety concerns.
• Perform building and door checks, securing areas during evening and night hours.
• Monitor the facility and respond to security incidents or hazards.
• Provide security assistance to staff, patients and visitors in a professional manner.
• Assist with occasional bank runs and other security tasks.
• Provide 1:1 observation support for behavioral health patients when requested.
• Complete required 1:1 documentation and incident reports accurately.
• Follow emergency, alarm, safety and disaster-preparedness procedures.
• Answer safety questions and provide directions to staff and visitors.
• Complete required security, safety, Handle With Care and facility training.
• Maintain patient confidentiality and comply with policies and regulatory requirements.

Skills

Interpersonal skills

Communication

Dependability

Ability to work various shifts

Calm under pressure

Education

High school diploma or equivalent

Job description

Your Experience Matters

Highpoint - Riverview Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Security Officer joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Your Experience Matters

Highpoint - Riverview Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Security Officer joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More About Our Team

Our Security team plays an important role in maintaining a safe, welcoming environment for our patients, visitors, and staff. This is a hands-on, service-focused team where you'll make an impact through proactive rounding, assisting others, and supporting the hospital's day-to-day safety needs.

How You'll Contribute

A Security Officer who excels in this role:

• Conduct routine security rounds throughout the hospital to proactively identify safety or security concerns.
• Perform regular building and door checks, including verifying designated areas are properly secured during evening and overnight hours.
• Monitor the facility and respond promptly to actual or potential security incidents, hazards, or concerns.
• Provide general security assistance to hospital staff, patients, and visitors while maintaining a professional and service-oriented presence.
• Assist with occasional bank runs and other assigned security-related tasks.
• Provide 1:1 observation support for behavioral health patients when requested.
• Complete required Q15 documentation when assigned to 1:1 patient observation.
• Accurately and timely document security incidents and complete required incident reports.
• Maintain awareness of and follow hospital emergency, alarm, safety, and disaster-preparedness procedures.
• Assist staff and visitors with safety-related questions, directions, and general support.
• Complete required security, safety, Handle With Care, and facility-specific training.
• Maintain patient confidentiality and comply with hospital policies and applicable regulatory requirements.

What We're Looking For

Applicants should have a high school diploma or equivalent, required. Additional requirements include:

• Ability to obtain/maintain required Tennessee unarmed security licensure.
• Ability to successfully complete applicable state fingerprinting/background requirements and hospital pre-employment screening.
• NCI/Handle With Care training within the required onboarding timeframe.
• Ability and willingness to complete detailed written documentation, including incident reports and patient-observation documentation.
• Strong interpersonal and communication skills with the ability to interact professionally with patients, visitors, and staff.
• Dependability and ability to work assigned afternoon, evening, night, weekend, and/or holiday coverage based on the specific opening.
• Ability to remain calm and use sound judgment when responding to security concerns or agitated individuals.

Preferred

• Previous hospital security experience.
• Previous security experience in another environment.
• Experience working in a healthcare, behavioral health, or other public-facing environment.

Schedule:

• Opening 1 - Evening Shift:
• Opening 2 - Weekend/Night Shift:

Monday-Thursday, 2:00 PM-10:30 PM

Friday, 2:00 PM-10:30 PM

Saturday, 6:30 PM-7:00 AM

Sunday, 6:30 PM-7:00 AM

Candidates will be considered for the schedule that best aligns with their availability.

Why join us

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.
• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

More About Highpoint - Riverview Regional Medical Center

Highpoint Health - Riverview is proud to be recognized as a Lifepoint Health National Quality Leader and a recipient of the 2024 Chartis Performance Leadership Award for excellence in Quality and Patient Perspective. The hospital has also earned The Joint Commission's Gold Seal of Approval® and the American Stroke Association's Heart-Check mark for Acute Stroke Ready Hospital Certification, demonstrating its commitment to high-quality, safe patient care.

EEOC Statement

"Highpoint - Riverview Regional Medical Center is an Equal Opportunity Employer. Highpoint - Riverview Regional Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.