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Arms Acres in Carmel, NY is seeking a dependable Security Officer to maintain a safe environment for patients, staff, and visitors at our 191-bed inpatient facility. Responsibilities include routine security rounds, monitoring access and alarms, handling incidents, and coordinating with clinical teams.
A NY High School diploma, NY Security Guard License, background check, and a valid driver's license are required.
Making a Difference, One Life at a Time.
Since 1982, Arms Acres has been helping individuals take the first steps toward recovery from substance use disorders. Located in Carmel Hamlet, New York, our 191-bed inpatient facility provides medically supervised detoxification, crisis counseling, and comprehensive support to individuals navigating recovery.
Our work goes beyond medical care. Physicians, nurses, social workers, counselors, and many other professionals work together to help patients through some of the most challenging moments of their lives. With more than 50,000 lives impacted since our founding, Arms Acres is built on the belief that compassionate care, teamwork, and professional dedication can make a meaningful difference.
Arms Acres is seeking a dependable, observant, and professional Security Officer to help maintain a safe and secure environment for our patients, employees, and visitors. In this role, you will play an important part in protecting facility property, monitoring security systems, conducting routine inspections, and responding to safety concerns in accordance with established policies and procedures.
The ideal candidate is calm under pressure, exercises sound judgment, communicates effectively, and works collaboratively with clinical and nursing teams to support a safe, respectful, and well-managed care environment.
Conduct routine security rounds throughout the facility and its exterior, checking doors, windows, stairwells, and emergency exits to ensure they remain secure and unobstructed.
Monitor facility access, lock and unlock designated doors according to established schedules, and respond promptly to unauthorized door alarms.
Monitor fire alarm systems and follow established emergency response procedures.
Respond to security incidents, complaints, disturbances, and behavioral concerns, coordinating with clinical and nursing staff as appropriate.
Support clinical and nursing teams in managing challenging or disruptive situations involving patients, following facility policies and established safety protocols.
Contact local law enforcement when necessary, including situations involving disruptive or unruly visitors.
Maintain accurate security logs documenting service requests, incidents, actions taken, and activities affecting facility safety and security.
Prepare detailed shift reports covering security rounds, calls for service, observed violations, and any incidents requiring follow-up.
During overnight shifts, serve as the Manager on Duty for matters involving safety, security, and behavioral concerns, escalating issues to administration when appropriate.
High school diploma or equivalent.
Valid New York State Security Guard License.
New York State security clearance and a satisfactory background check.
Valid driver's license.
Prior security experience, security training, or law enforcement experience is required.
Knowledge of basic security procedures, facility inspections, and fire safety protocols.
BLS or CPR certification preferred.
Bilingual English/Spanish skills preferred.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.