Security Officer

Sonesta International Hotels Corporation; Cambridge (MA); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan with Company M"

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Short Term and Long Term Disability

Job summary

Sonesta International Hotels Corporation is seeking a proactive Security Officer to safeguard hotel property, guests and associates across our Cambridge property. You will patrol, respond to safety concerns, and document incidents with accuracy.

The ideal candidate has 3+ years in security or loss prevention, a four-year degree preferred, strong communication and problem-solving skills, and a knowledge of hotel operations.

Qualifications

• 3+ years Security/Loss & Prevention experience required.

Responsibilities

• Patrol hotel property to ensure safety of guests and employees and protect assets.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Analytical thinking

Time management

Security operations

Microsoft Office

Education

Four-year degree in hospitality or related field

Tools

Microsoft Office Suite

Job description

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.

Job Description

• Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
• Answer house calls assist guests and employees with respect to safety, security and hotel operations.
• Initiate and follow-up all investigations of crimes committed against property and persons.
• Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
• Assist sick and injured guests and employees, ensuring documentation and disposition of reports.
• Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction.
• Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas.
• Perform any other job-related duties as assigned.

Qualifications

• 3+ years Security/Loss & Prevention experience required
• Four-year degree in hospitality or other business-related field preferred
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize and organize work assignments.
• Extensive knowledge of hotel and hospitality industry.
• Proficient with Microsoft Office Suite or related software.

Additional Job Information/Anticipated Pay Range

$24.00 to $26.00 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

Sonesta Hotel International Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Benefits

Equal Opportunity Statement

Sonesta is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Company Culture

At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions.

We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships.

We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.