Security Officer

Hebrew Rehabilitation Center; Boston (MA); On-site; USD 25,000 - 35,000; Full time

Job summary

Hebrew SeniorLife is seeking a Security position responsible for monitoring assigned areas on foot, responding to alarms, and assisting with emergencies. The role emphasizes safety, professionalism, and compassionate interaction with patients, residents, staff, and visitors on-site.

The ideal candidate will have a high school diploma, prior security or customer service experience, and the ability to perform under pressure in a healthcare environment.

Qualifications

• High School degree or GED required.
• Strong customer service experience required.
• Prior security experience preferred.
• Must possess a valid driver’s license.
• Non-Violent Crisis Prevention certification annually after hire.

Responsibilities

• Responds to alarms and security emergencies.
• Responds to requests for security assistance (door unlocks, escorts, alarms).
• Completes activity logs, incident reports and safety audits as directed.
• Completes tours of assigned area as prescribed.
• Performs special projects as assigned.

Skills

Customer service

Team player

Written verbal comms

Observation & decision making

Security procedures

Professional demeanor

Analytical skills

Education

High School degree or GED

Tools

Microsoft Access

Excel

PowerPoint

Word

Windows OS

Databases

Job description

Position Summary

Tours assigned areas on foot to ensure a safe and secure environment and to check for fires, vandalism, suspicious activity or persons, and or safety/fire hazards. Investigates and/or reports hazards, unusual or suspicious circumstances to the Security Supervisor on duty or Assistant Manager, Security. Responds to emergency situations and requests for security assistance as needed in the facility and on grounds. Assists local, federal and state law enforcement agencies as necessary. Provides support as needed for emergency situations involving medical staff. In addition, demonstrate a strong commitment to the philosophy and goals of the mission of Hebrew Senior Life and recognize patient/resident dignity and choice in aspects of daily life. Work with team to meet all needs of the facility by actively participating with the work and social environment. Actively engage patients/residents/staff/visitors to create a positive and meaningful experience while providing safe and efficient quality of care.

Core Competencies

• Must exhibit and foster outstanding customer service skills at all times.
• Must operate as a team player at all times.
• Excellent written and verbal communication skills.
• Skill in observing situations and decision making.
• Knowledge of basic security procedures and equipment.
• Maintain a professional demeanor at all times.
• Core CARE competencies

Position Responsibilities

• Responds to alarms and security emergencies.
• Responds to requests for security assistance, including but not limited to: door unlocks, escorts, alarms.
• Completes required activity logs, incident reports and performs safety audits of the facility as directed by management or prescribed in the post orders.
• Completes tours of assigned area as prescribed in post orders.
• The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, which would be in conformity with the level of the position.
• Completes special projects as assigned.

Qualifications

• High School degree or G.E.D. required.
• Strong customer service experience.
• Prior security experience preferred.
• Must possess a valid motor vehicle operator’s license.
• Obtain Non-Violent Crisis Prevention certification annually once employed by Hebrew SeniorLife.
• Must be professional, proactive, collaborative, conscientious and results-oriented individual.
• Must have an optimistic and positive demeanor, excellent oral and written communication skills, good intuition and able to adapt to changing priorities and display good, sound judgment with a sense of humor.
• Superb organizational skills.
• Must have solid analytical skills.
• Must be creative and proactive yet disciplined, discriminating and able to streamline work volume in order to maintain bottom line efforts in midst of multi-tasking and daily reprioritizing.
• Must have ability to innovate, think strategically and conceptually, manage multiple projects simultaneously and handle even difficult situations.
• Must be motivated to learn and flexible to change.
• Must possess the ability to type 45 WPM.
• Computer literacy required; experience with databases, Access, Excel, Powerpoint, Word and Windows O/S for data entry and reporting.

Physical Requirements

• Must be able to lift, pull and push 50 (fifty) pounds.
• Must be able to perform both interior and exterior tours in all weather conditions.
• Able to stand and/or sit for prolonged periods of time.
• Able to perform extensive tours on foot of the campus.

Please refer to the Physical Requirements sheets in Occupational.

Remote Type: On-site

Salary Range: $18.07 - $25.30

Welcome to Hebrew SeniorLife Careers! For All You Can Be At Hebrew SeniorLife, you’ll set the highest standard as part of our commitment to redefine the experience of aging. With compassion, resilience, and determination, you’ll make a difference in the lives of patients, residents, their families, and the broad senior care community every day. And they will make a difference in yours. These life-changing connections will give your work meaning and fuel your desire to be all that you can be. At Hebrew SeniorLife, that’s uniquely possible. Because here you’ll be supported to always keep growing. And as you do, so will our collective impact.