SECURITY OFFICER

Mayo Foundation for Medical Education and Research; Albert Lea (MN); Hybrid; USD 30,183 - 40,776; Part time

Benefits offered by this job

Medical insurance

Dental coverage

Vision benefits

Retirement package

Job summary

Mayo Foundation for Medical Education and Research in Albert Lea seeks a part-time Security Officer. Responsibilities include providing security presence, patrolling premises, and assisting in emergency situations. Candidates must possess a high school degree or equivalent and prefer an associate’s degree in a related field.

The role requires strong problem-solving and communication skills. The compensation ranges from $21.91 to $29.60 per hour. This flex position entails various shifts including nights and weekends.

Qualifications

• High school degree or GED equivalent is required.
• Minimum two years of experience in customer service or security position.
• Strong communication skills needed.

Responsibilities

• Provide customer service and security presence.
• Proactively patrol Mayo Clinic property.
• Assist visitors, patients, and staff as needed.

Skills

Customer service

Emergency response

Communication

Problem-solving

Patrolling

Education

High school degree or GED

Associate’s degree in law enforcement or related field

Tools

Microsoft Office

Security Technology

Job description

Why Mayo Clinic

Mayo Clinic is top‑ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre‑Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Mayo Clinic Global Security Officers provide a professional level of customer service and security presence. A Security officer will proactively patrol Mayo Clinic property and security sensitive areas. They will assist visitors, patients, and staff as needed and help prevent and deter fire, theft, vandalism, illegal entry, etc.

They may utilize a security vehicle on a regular or occasional basis; enforce Mayo policies and respond to complaints and service calls for wrongdoing, prepare incident reports/activity logs, and may work in the Security control centers.

A Security Officer adapts to unpredictable and stressful situations; manages altercations and emergency crises in an effective and professional manner; operates and communicates on a two‑way radio; exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people in stressful situations. They will frequently be walking, standing, stooping, bending, lifting, pulling, climbing, reaching, and pushing, and occasionally running; are able to move quickly up and down stairwells, from the ground floor up to the top floor of each building without assistance; assist patients, volunteers, visitors, and staff with emergency evacuations, including evacuations in stairwells, to include handling emergency evacuation devices used to transport patients and others to safety; make effective decisions as an emergency first responder, are confident in stressful situations, and work as a team member with other emergency responders, including law enforcement and fire/rescue personnel.

They are able to work nights and weekends for security and protection assignments and when required by emergency or special situations.

This position may be required to carry and deploy a taser.

Qualifications

High school degree or GED equivalent is required.

Associate’s degree in law enforcement, criminal justice, security, or a related field preferred; minimum two years of experience in a customer service, military, security position and/or a similar role; experience in a healthcare setting preferred; experience in patrolling, incident report writing, defensive tactics, emergency response, lock/unlock procedures, door access, and CCTV camera operation; experience with Windows XP or newer as well as intermediate skills in Microsoft Office software applications; technical aptitude to work with Security Technology is preferred.

Previous security experience; able to work independently and in a team‑environment; requires strong sense of customer service and interpersonal skills to interact with patients, visitors and employees; requires strong written and verbal skills; strong problem‑solving skills are necessary.

Has the ability to read and communicate effectively in a pleasant, courteous, professional and friendly manner. Maintains a professional appearance at all times per organizational and department standards. Can restrain potentially violent individuals; demonstrated ability to remain calm and assume control of emergency situations.

Staff must participate in routine and ongoing training and development programs as required by the organization or department.

Must have and maintain a valid driver’s license and acceptable driving record in accordance with Mayo Clinic Policy; must obtain certification from the International Association for Healthcare Security and Safety (IAHSS) as a Healthcare Security Officer within 6 months. Training certification in AVADE Workplace Violence Training, basic CPR and AED, required within 1 year.

Exemption Status

Nonexempt

Compensation Detail

$21.91 - $29.60 per hour; Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Part Time

Hours/Pay Period

48

Schedule Details

This is a flex position. You will work shifts including overnights, evenings, and days. The schedule will be a rolling 4‑week posting.

Weekend Schedule

As this is a flex position expect to work most, but not all weekends.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona; Jacksonville, Florida; Rochester, Minnesota; and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the EOE is the Law. Mayo Clinic participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I‑9 to confirm work authorization.

Recruiter

Lynnette Fleshman