Security Monitor - Homeless Families

URI; New York (NY); On-site; USD 40,000 - 48,000; Full time

Job summary

Urban Resource Institute (URI) in New York City seeks a Security Monitor to oversee facility operations, log visitors, and enforce safety rules. The role emphasizes thorough surveillance, crisis response, and administrative support across a 24-hour residential setting.

Requirements include a High School Diploma with shelter experience, three years as a security monitor, and an active NYS Security License; strong communication and computer skills are essential.

Qualifications

• High School Diploma with at least 1 year experience in a residential shelter.
• Three years experience as a security monitor.
• Valid NY State Registration as a Security Guard.
• Excellent written and verbal communication, and computer literacy.

Responsibilities

• Maintain a log of visitors entering and exiting the premises and record all unusual incidents.
• Surveillance of the grounds, facility and residents to prevent theft or harm.
• Ensure that all doors from the facility are locked and secured.
• Monitor fire and safety procedures.
• Provide administrative support in office coverage and clerical work.
• Perform light maintenance in the absence of maintenance staff.

Skills

Experience as security monitor

Communication skills

MS Office proficiency

Computer literacy

Education

High School Diploma with at least 1 year experience in a residential shelter

NYS Security License

Tools

Microsoft Office

Job description

Founded in 1980, Urban Resource Institute (URI)is the nation’s largest provider of domestic violence shelter and support services and a leading provider of housing and services for families experiencing homelessness. Across 24shelters in New York City, URI provides safe housing fornearly 4,000individuals and their pets every night and serves more than40,000 peopleannually.

URI’s work is grounded in survivor-centered, trauma-informed, and culturally responsive care. In addition to emergency and transitional housing, URI delivers a robust continuum of Justice Initiatives—including economic empowerment, legal education and advocacy, prevention and youth programming, and abusive partner intervention—designed to break cycles of violence, instability, and poverty. URI also develops permanent affordable and supportive housing, advancing long‑term pathways to safety, healing, and stability for families and communities.

POSITION OVERVIEW

The Security Monitor provides overall facility monitoring and surveillance through regular facility rounds, maintains log of person entering and exiting the facility. Conducts fire drills and maintains log books on fire drill and emergency apparatus. The security staff also documents accounts of resident’s non-compliance of curfews, and other rules and regulations.

MAJOR DUTIES AND RESPONSIBILITIES

• Maintain a log of visitors entering and exiting the premises and record all unusual incidents per established procedures, while ensuring that only authorized personnel and visitors enter the property.
• Surveillance of the grounds, facility and activities of the residents to prevent theft and resident harm.
• Ensure that all doors from the facility are locked and secured.
• Monitor fire and safety procedures.
• Provide administrative support in the area of the office coverage, telephone and clerical work.
• Perform light maintenance responsibilities in the absence of maintenance staff.
• Perform other duties as assigned by the Director.
• Function independently in term of facility coverage including responsibility for appropriate action in crisis situation per agency procedures.
• Meet with Security Supervisor for individual and group supervision, and training.
• Assist with delivery of supplies and furniture.
• Participate in monthly staff meetings and training seminars conducted to enhance and develop one’s skills.

SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES

• High School Diploma with at least 1 year experience in a residential shelter.

REQUIRED SKILLS AND EXPERIENCE

• Three years experience as a security monitor.
• Need to understand the issues of homeless families.
• Experience working in a 24-hour residential facility, able to work with minimum supervision and as a team player.
• Valid NY State Registration as a Security Guard.
• Must have ability to be flexible with schedule as needed.
• Excellent written and verbal skills are required.
• Must be computer literate and must have knowledge of Microsoft office applications.

At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.

Qualifications

Education

Required

High School or better.

Licenses & Certifications

Required

NYS Security License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.