Security Manager,Unit

gategroup; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid time off

401k, with company match

Company sponsored life insurance

Medical, dental, vision plans

Voluntary short-term/long-term(dis)

Job summary

gategroup is seeking a Security & Compliance Manager to lead local security and compliance programs in North America. You will report findings, coordinate with agencies, and drive corrective actions to prevent losses from theft, fraud, and other incidents.

Responsibilities include investigations into TSA/DOT/CBP matters, security policy enforcement, and driver compliance. Travel up to 10% may be required, with a strong emphasis on interagency collaboration.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree preferred.

Responsibilities

• Conduct investigations of violations of law, policy, or standards and report findings.
• Coordinate with law enforcement and agencies when appropriate.
• Ensure compliance with TSA, DOT and U.S. Customs regulations and follow up with corrective actions.
• Assist with driver compliance management.
• Maintain relationships with local law enforcement and regulatory agencies.

Skills

Investigations

Security program

Compliance

Interagency coordination

MS Office

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

MS Office

Access control systems

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Job Summary

Manages local Gate Gourmet security and compliance program in accordance with the North American Region security and compliance program. Ensures top leaders in the unit and Regional leadership are fully informed of incidents, investigations and outcomes. The security program focuses on prevention and control of losses from theft, fraud, vandalism, workplace violence, threats and a wide range of criminal matters. It includes security reviews of facilities and recommendations for changes based on law, policy and best practices. The compliance program focuses on TSA, DOT and U.S. Customs and Border Protection issues and prevention of violations. This includes conducting regular compliance reviews, and conducting investigations into incidents brought by those agencies, and reporting on findings.

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities

• Conducts investigations of violations of law, policy, procedure and standards of conduct, as well as property damage and other incidents. Reports findings and coordinates efforts with law enforcement agencies as appropriate. Follows up with corrective actions as appropriate to the event and monitors results.
• Ensures unit compliance and conducts investigations of violations of TSA, DOT and U.S. Customs and Border Protection regulations as alleged by those agencies, reports findings, and follows up with corrective actions as appropriate to the event, and monitors results.
• Ensures compliance with company security policies and procedures and company developed security best practices through training, unit reviews and inspections.
• Assist with driver compliance management.
• Manages resolution of security incidents by responding or maintaining contact with unit management, personnel, airport, Amtrak officials or law enforcement as appropriate.
• Builds and maintains rapport with local law enforcement, airports, TSA, and other regulatory agencies.
• Reports findings of investigations and reviews and recommendations to unit leadership and the Area Security Manager, the Director of Regional Security.
• Accomplishes organization’s security and compliance mission by completing related work as needed.
• Manages ID badging and access control system.
• Manages and maintains relationships with third party security companies as needed to ensure the safety of unit personnel, and security of the building, vehicles and all other company property.

Qualifications

Education: A high school diploma or equivalent, is required. Associate’s degree preferred.

Work Experience

• At least five (5) years of professional experience in building/facility security or in law enforcement.
• Preference for experience in airline, transportation or large manufacturing businesses.

Technical Skills

• ASIS International CPP (Certified Protection Professional), or PCI (Professional Certified Investigator) is desirable.

Language / Communication Skills

• Excellent verbal and written communication skills required.
• Comfortable communicating with all levels of employees, and the ability to interact well with all levels.
• Ability to build and develop relationships that will foster a culture of security within large organizations.
• Multi-lingual skills highly desirable.

Job Dimensions

Geographic Responsibility: local unit Type of Employment: Full-time Travel %: Travel required up to 10% Exemption Classification: Exempt Internal Relationships: Unit Leadership and staff at all levels, Regional management and resources External Relationships: Local law enforcement, airport security and other agencies. Third party security companies as needed to ensure the safety of unit personnel.

Work Environment / Requirements of the Job

• Position requires knowledge, experience and demonstrated competency in:
  1. Conducting investigations and compliance audits, including interview and interrogation techniques
  2. Writing reports of findings and corrective actions for the unit to agree to and implement
  3. Interpreting regulations, relevant criminal, civil and employment laws, and corporate policies and procedures
• Knowledge of office equipment (fax machine, computer, calculator, etc.) is required.
• Knowledge and experience with MS Office programs is required.
• Ability to respond to unusual or emergency situations and conditions in and around the unit with appropriate level of intervention to safely de-escalate the situation.

Budget / Revenue Responsibility

Budget / Revenue Responsibility: NA

Values

Excellence – We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion – Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care. We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility – We care about what we do, and we understand the impact we have on others and the planet. We always look out for each other – creating a safe workplace environment is everyone’s responsibility.

Respect – Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

Closing Date

We anticipate that this job will close on: 10/01/2026.

About gategroup

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change – and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment. For further information, please visit www.gategroup.com.